Funding Manager

This is a fully remote position, open to applicants in Colorado, +4 more states.

📋 Description

• Oversee the daily management of the funded sales, repair, and rental order processes.

• Ensure timely processing of funding cases in alignment with third-party criteria.

• Supervise daily operations within the Funding Department, ensuring adherence to state and federal laws, policies, and regulations.

• Train, coach, and mentor team members.

• Drive the team towards achieving revenue and forecasting objectives.

• Initiate and track action plans when operational goals are not achieved or when performance issues arise.

• Uphold internal controls regarding the funded sales pipeline.

• Monitor funding requests, third-party submissions, authorization approvals, and order fulfillment.

• Spearhead process improvement initiatives and ensure the implementation and sustainability of policies and procedures.

• Address escalated issues from customers, sales staff, and third-party payers.

• Track key performance indicators and monthly sales targets across the department.

• Maintain communication with employees, management, field staff, SLPs, billing and collections teams, insurance providers, educational or governmental institutions, clients, and family members.

• Support the Director of Funding in efforts to enhance sales growth, reduce cycle times, and improve inter-departmental operations.

• Educate on the funding process and convey funding-related challenges and requirement changes to third-party payers.

• Revise funding policies and procedures as necessary.

• Execute additional duties as assigned.

⛳️ Requirements

• Bachelor's Degree with 5+ years of experience in funding authorization or supervision is preferred.

• Previous management or leadership experience is desired.

• Excellent oral and written communication skills.

• Strong presentation abilities.

• Interpersonal, collaboration, and teamwork skills.

• Proficient in MS Office Suite, including Outlook, Word, Excel, PowerPoint, Teams, and Zoom.

• Ability to adapt and remain composed under stress.

• Strong problem-solving skills with a knack for implementing effective solutions.

• Initiative to drive improvements.

• Leadership qualities to guide teams and promote collaboration and ongoing development.

• Capability to perform multiple tasks quickly and effectively while achieving desired outcomes.

• Ability to work independently and maintain composure during high-pressure situations.

• Capacity to support and engage staff remotely or virtually.

• Proficient in leading change initiatives.

• Strong focus on problem-solving, strategic planning, organization, and technology.

• Capable of seeing, talking, and hearing.

• Ability to sit, stand, walk, and reach.

• Capable of lifting and/or moving up to 10 pounds.

• Ability to work at a desk for extended periods.

• Able to operate in a moderately noisy environment.

• Some travel may be required.

🏝️ Benefits

• Flexible work arrangements.

• Dynamic and global company environment.

• Opportunities for career growth.

• Collaborative work culture.

• Some travel opportunities.