Functional Solution Architect, Revenue Lifecycle Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate discovery sessions to gain insights into revenue processes, pricing structures, and contract and billing requirements, while pinpointing areas of significant complexity.

• Transform business needs into process maps, user stories, acceptance criteria, and solution proposals within the Revenue Cloud framework.

• Lead business analysis and solution design for one or two simultaneous client projects.

• Establish project scope and recognize as well as manage scope creep.

• Assist the project manager and client product owner in prioritizing the backlog.

• Collaborate with Solution Architects, developers, and configurators to ensure the solution aligns with the client's business objectives.

• Aid in CPQ-to-ARM migrations by aligning current-state processes and data with the future-state revenue model.

• Conduct solution demonstrations (both sprint and final demos) and execute proactive quality assurance.

• Foster client trust as the solution evolves, guiding clients on effective usage and adoption.

• Advise customers on best practices and scalable solutions that align with their long-term objectives.

• Articulate solution designs and their rationale to both technical and non-technical stakeholders.

• Mentor business analysts and other members of the Neocol team to facilitate their professional growth.

• Communicate potential deadline risks and timeline changes to the broader project team.

• Occasional travel may be necessary as part of this role's responsibilities.

⛳️ Requirements

• Over 6 years of experience in the Quote to Cash domain, encompassing pricing, quoting, contracts, orders, billing, or renewals.

• More than 6 years of Salesforce implementation experience as a lead business analyst or business architect, including at least one full-lifecycle CPQ or Revenue Cloud project.

• Proficient in conducting discovery sessions, collecting requirements, diagramming intricate business processes, and composing user stories in business terminology.

• Salesforce Administrator certification, along with Salesforce CPQ or Revenue Cloud certification or significant hands-on CPQ experience.

• Familiarity with Salesforce data models, features, and platform limitations, coupled with practical configuration experience (Flows).

• Experience utilizing Jira, Slack, Google Suite, and LucidChart.

• Self-motivated individual who is highly organized and adept at prioritizing tasks while collaborating and working independently.

• Capable of understanding diverse client needs and responding flexibly and creatively, recommending optimal ROI solutions for clients.

• Ability to work collaboratively with both technical and non-technical team members.

• Comfortable analyzing data and identifying opportunities to standardize data and processes at both regional and global levels.

• Exceptional verbal and written communication skills, with the capability to convey technical concepts to non-technical audiences.

• Agile mindset, able to adapt to regularly changing objectives and priorities.

🏝️ Benefits

• Fully remote workforce that provides the necessary tools to effectively perform your duties while maintaining a healthy work-life balance.

• Employer-matched 401(k) plan.

• Comprehensive medical, vision, and dental benefit offerings.

• Adoption Assistance Program.

• Flexible Paid Time Off (PTO).

• Home office stipend.