Front Desk

This is a fully remote position, open to applicants in Canada.

📋 Description

• Welcome guests and deliver exceptional customer service while anticipating their needs.

• Provide directions, travel information, available services, and local points of interest.

• Manage reservations, rentals, and coordinate guest registration.

• Utilize a register or software system for processing cash and credit card transactions.

• Handle phone calls and emails, ensuring messages are delivered promptly.

• Facilitate the resolution of guest concerns effectively.

• Collaborate with all departments to guarantee a smooth guest experience.

• Assist guests with their needs, offer information, and address or escalate concerns as necessary.

⛳️ Requirements

• Prior experience in guest services is essential.

• Strong customer service skills are required.

• Effective interpersonal and communication abilities, both verbal and written.

• Strong organizational skills with a focus on accuracy and attention to detail.

• Experience in cash handling is preferred.

• Successful completion of a criminal background check is required for candidates under consideration.

• A resume must be submitted with the application.

🏝️ Benefits

• Comprehensive benefits packages are available.

• Transportation is provided from Timmins or Sudbury, ON.

• 14 days on/14 days off work rotation.

• Equal employment opportunities are offered.

• Accommodation for job applicants with disabilities is available upon request.