Freight and Business Analyst – UK Shift

This is a fully remote position, open to applicants in Indonesia.

📋 Description

• Assess, pursue, and negotiate enhanced rates with carriers and forwarders utilizing consolidated volumes.

• Develop and uphold centralized rate cards and benchmark databases.

• Respond to client rate inquiries within one working day.

• Manage shipment document packs, which include commercial invoices, packing lists, Bills of Lading, CMRs, and customs data.

• Implement pre-despatch controls and checklists for every shipment.

• Record freight processes into drafted Standard Operating Procedures (SOPs), achieving a minimum of 2 signed-off SOPs each month.

• Establish and sustain the department's operational framework in Notion.

• Create and manage recurring management dashboards across various divisions.

• Perform process and cost analysis.

• Detect leakage in billable activities and generate weekly recovery reports.

• Execute special projects directly for the Chief Executive.

• Provide daily written operational reports before 09:30 UK time.

• Notify the responsible UK owner of shipment exceptions on the same working day.

⛳️ Requirements

• At least 2+ years of experience in freight forwarding, international logistics, or shipping operations, covering pricing, rate procurement, or carrier management.

• Strong profile as a Business Operations Analyst (e-commerce operations, business analysis, or agency background) eager to learn freight commercial functions, starting with business analysis, rate desk administration, and SOP mapping.

• Practical knowledge of international shipping documents, including Bills of Lading, CMRs, commercial invoices, packing lists, and customs entries.

• Strong skills in data analysis, rate benchmarking, cost modeling, and transforming raw data into executive recommendations.

• Proven ability or experience in drafting SOPs, creating runbooks, or managing project workspaces like Notion.

• C1 level or higher in English, both written and spoken.

• Availability for full shifts during UK business hours.

🏝️ Benefits

• Competitive salary package that reflects analytical and operational responsibilities.

• Direct exposure to UK executive leadership and global logistics networks.

• Opportunity for ground-floor engagement with clear career development and scaling opportunities.

• Fully supported IBMC facility working environment in Indonesia.