Franchise Sales Team Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and develop a team of Franchise Development Managers to meet franchise sales objectives.

• Conduct individual meetings, assess performance, offer coaching, eliminate barriers, and support career growth.

• Oversee sales calls, perform call evaluations, and provide feedback to enhance sales efficiency, prospect engagement, and conversion rates.

• Cultivate a high-performance, collaborative, and accountable team environment.

• Drive franchise sales and recruitment objectives through effective leadership, coaching, and performance management.

• Analyze sales performance, lead conversion metrics, pipeline activities, and recruitment outcomes.

• Develop and communicate performance metrics, reporting, and insights.

• Collaborate with the Vice President of Sales on forecasting, performance evaluations, and sales strategy.

• Manage CRM processes, reporting, and data integrity utilizing HubSpot, SugarCRM, and other sales tools.

• Identify and implement process enhancements, sales methodologies, and productivity tools.

• Create and maintain sales playbooks, process documentation, training materials, videos, and best practices.

• Ensure proper execution of recruitment and sales workflows throughout the prospect lifecycle.

• Work closely with Marketing, Training, Operations, Contract Administration, and other departments.

• Assist in franchise recruitment events including Discovery Days, webinars, trade shows, virtual events, and in-person activities.

• Monitor prospect feedback and suggest improvements to enhance the prospect experience and sales process.

• Supervise the Franchise Administrator and oversee administrative tasks related to contracts, onboarding, compliance, and sales support.

⛳️ Requirements

• Minimum of 3 years experience in sales leadership, franchise sales, business development, sales operations, or a similar field.

• Proven track record in leading, coaching, and developing high-performing sales teams.

• Established ability to drive sales outcomes through performance management, analytics, and process enhancements.

• Strong analytical capabilities with the skill to convert data into actionable insights and recommendations.

• Exceptional communication, leadership, and interpersonal skills.

• Experience in managing sales pipelines, forecasting, and performance metrics.

• Proficient in Microsoft Office Suite, including Excel, PowerPoint, Word, and Teams.

• Familiarity with CRM platforms such as HubSpot, SugarCRM, Salesforce, or comparable systems.

• Strong organizational, project management, and problem-solving abilities.

• Self-driven, detail-oriented, and results-oriented individual.

• Bachelor's degree in Business, Sales, Marketing, Communications, or a related field is preferred.

• Experience in developing training materials, sales enablement tools, and performance improvement initiatives is preferred.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Company-sponsored life and disability insurance.

• 401(k) plan with discretionary company match.

• Paid time off and holidays.

• Travel discounts and employee perks.

• Employee Assistance Program (EAP).

• Opportunities for professional development and learning.

• Remote work options available.