Fleet Support Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Greet customers in a professional manner and guide them to the appropriate service stations.

• Ensure a smooth customer flow and maintain a neat, organized front-of-house environment.

• Verify the validity of customer documents and driver's licenses.

• Assist customers in selecting and exchanging vehicles.

• Promote additional products and services, such as prepaid fuel and toll passes.

• Address any questions or concerns raised by customers.

• Complete rental agreements, clarify charges, and provide accurate receipts.

• Conduct return transactions by inspecting vehicles for any damage, checking fuel levels, and recording mileage.

• Advise customers on final charges and route issues to the appropriate channels.

• Perform daily checks on fleet inventory.

• Manage vehicle availability and collaborate with dealerships and body shops for repairs.

• Schedule maintenance, gather estimates, and create purchase orders.

• Prepare new vehicles for rental, ensuring all documentation, decals, and tags are in place.

• Enter vehicle information into the inventory system.

• Oversee the preparation of vehicles for disposal.

• Remove personal items from returned vehicles.

⛳️ Requirements

• Minimum of 1 year of customer service experience, preferably in sales, service, or hospitality.

• High school diploma or GED equivalent.

• Must be at least 18 years of age.

• Possess a valid driver's license with a clean driving history.

• Must be authorized to work in the United States.

• Basic computer navigation skills are required.

• Familiarity with Microsoft Office applications, including Excel.

• Strong communication skills are essential.

• Ability to work effectively as a team member in a fast-paced setting.

• Willingness to work up to 40 hours per week, including shifts during the day, evening, and on weekends.

🏝️ Benefits

• Healthcare coverage including medical, dental, and vision.

• Life insurance coverage.

• Critical illness insurance.

• Hospital indemnity insurance.

• Pet insurance options.

• 401k retirement plan.

• Paid time off (PTO).

• Sick leave benefits.

• Time and a half pay for working on public holidays.

• Performance-based bonus plan.

• Employee Assistance Program.

• Special rental rates for employees.

• Family rental options available.

• Exclusive discounts for employees.

• Provided uniform with weekly dry cleaning service.

• Flexible working hours.

• Opportunities for career growth.