Financial Educator

This is a fully remote position, open to applicants in New York.

📋 Description

• Engage with patients to discuss their benefits, coverage options, and financial alternatives.

• Carry out benefit verification and prior authorization processes.

• Offer continuous financial education and support throughout the patient care journey.

• Act as an educator, advocate, and intermediary for patients.

• Manage patient accounts by collecting, documenting, and updating personal financial and insurance details.

• Work collaboratively with departments, colleagues, physicians, management, patients, and insurance providers.

⛳️ Requirements

• A minimum of 2 to 4 years of experience in a medical business office setting.

• Familiarity with healthcare billing and collections, insurance/benefits, and patient interactions.

• Proficient in reading and interpreting payer remittance advice.

• Capable of distinguishing between allowed charges, contractual adjustments, line item denials/reasons, patient obligations, co-pays, co-insurance, and deductibles.

• A Bachelor's Degree is preferred.

• Experience in an OB/GYN office is advantageous.

• Exceptional interpersonal skills.

• Strong verbal and written communication abilities.

• Ability to work autonomously; detail-oriented and proficient with computers.

• Skilled in Microsoft Outlook, Word, and Excel.

• High standard of customer service.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with company matching.

• Tuition assistance and support for professional development.

• Bonus opportunities based on performance.

• Generous paid time off, holidays, and parental leave.

• Life and disability insurance benefits.

• Fertility Discount Program.

• Employee wellness and recognition initiatives.