Financial Educator

This is a fully remote position, open to applicants in New York.

📋 Description

• Consult with patients regarding their benefits, coverage options, and financial alternatives.

• Execute tasks related to benefit verification and prior authorization.

• Offer continuous financial education and assistance throughout the patients' treatment journey.

• Act as an educator, advocate, and liaison for patients.

• Manage patient accounts by collecting, documenting, and updating personal financial and insurance details.

• Collaborate with physicians, colleagues, various departments, managers, patients, and insurance providers.

⛳️ Requirements

• A minimum of 2 to 4 years of experience in a medical business office.

• Familiarity with healthcare billing and collections, insurance/benefits, and patient interactions.

• Proficient in reading and interpreting payer remittance advice.

• Ability to distinguish between allowed charges, contractual adjustments, line item denials/reasons, patient responsibilities, co-pays, co-insurance, and deductibles.

• A Bachelor's Degree is preferred.

• Experience in an OB/GYN office is advantageous.

• Exceptional interpersonal skills.

• Strong verbal and written communication abilities.

• Capability to work independently with a keen attention to detail.

• Proficient with computers.

• Skilled in Microsoft Outlook, Word, and Excel.

• High level of customer service proficiency.

• Availability from Monday to Friday, 9:00 AM to 5:30 PM, including rotating weekends and holidays.

🏝️ Benefits

• Medical, dental, and vision insurance coverage.

• 401(k) plan with company matching.

• Tuition assistance and support for professional development.

• Opportunities for performance-based bonuses.

• Generous paid time off, paid holidays, and paid parental leave.

• Life and disability benefits.

• Fertility Discount Program.

• Employee wellness and recognition programs.