Field Strategy Partner

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Establish and nurture trusted relationships with franchise owners, developers, and office leadership teams.

• Engage in regular business discussions to gain insights into performance trends, challenges, priorities, and avenues for growth.

• Analyze business trends, field insights, and performance metrics.

• Assist franchise owners in tackling complex business challenges by leveraging resources and promoting collaboration.

• Oversee the adoption of initiatives, gauge field sentiment, and address implementation challenges.

• Take part in owner meetings, zone meetings, conferences, training sessions, and field engagements.

• Collect, synthesize, and relay field insights and emerging trends.

• Aid in the implementation, testing, and evaluation of approved programs and strategic initiatives.

• Carry out administrative tasks, documentation, reporting, and follow-up communications.

⛳️ Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience.

• Five or more years of experience in franchise operations, business management, human resources, consulting, organizational development, change management, or a similar field.

• Minimum of two years of experience within the Express franchise network, demonstrating credibility and trusted relationships with franchise owners, developers, and field leaders.

• Proficient in Microsoft 365 applications, collaboration tools, and structured documentation practices.

• Capacity to build genuine relationships, foster trust, and exhibit emotional intelligence.

• Excellent active listening, communication, facilitation, and presentation skills.

• Ability to identify patterns, trends, and emerging themes, translating qualitative and quantitative data into actionable insights.

• Capability to establish field credibility, apply sound judgment, and balance franchisee needs with organizational priorities.

• Understanding of change management principles and experience in supporting pilots, testing, initiative adoption, and continuous improvement efforts.

• Strong organizational skills with the ability to independently manage multiple workstreams.

• Proficient in producing clear written documentation and synthesizing complex information.

• Willingness and availability to travel regularly.

• This position is remote eligible for candidates residing within the continental US states.

🏝️ Benefits

• Not specified