Field Service Technician – Fueling Equipment

This is a fully remote position, open to applicants in California.

📋 Description

• Diagnose, troubleshoot, and repair fueling equipment, including dispensers, card readers, site controllers, and associated systems.

• Conduct preventive maintenance to enhance equipment reliability and reduce downtime.

• Replace parts and components, coordinating intricate repairs with vendors and service providers.

• Identify underlying causes of equipment failures and implement effective corrective measures.

• Keep precise service records, maintenance logs, and repair documentation.

• Carry out routine inspections of fueling locations.

• Perform general maintenance tasks, including replacing lighting, painting, minor repairs, and seasonal upkeep.

• Order, collect, and install necessary parts and materials.

• Act as the primary field representative of World Fuel at assigned fueling locations.

• Address customer inquiries, service requests, and equipment-related issues.

• Communicate repair updates, next steps, and resolution strategies.

• Foster positive working relationships with customers, vendors, and internal stakeholders.

• Support environmental, health, and safety initiatives.

• Assist with inspections, testing, and compliance activities related to underground and aboveground storage tank systems.

• Aid in hazardous waste management programs and compliance initiatives.

• Engage with local, state, and federal agencies during inspections and regulatory assessments.

• Participate in an on-call rotation, responding to emergency situations as needed.

• Swiftly assess and resolve equipment and operational issues to minimize downtime and customer impact.

⛳️ Requirements

• High school diploma or GED.

• Valid driver's license and the ability to meet company driving criteria.

• Strong mechanical aptitude coupled with troubleshooting skills.

• Capability to work independently and manage multiple priorities in a field setting.

• Excellent customer service and communication abilities.

• Proficiency in Microsoft Office and Google Workspace.

• Preferred experience in troubleshooting and repairing mechanical, electrical, fueling, industrial, or commercial equipment.

• Prior experience in field service, facilities maintenance, petroleum operations, automotive repair, HVAC, electrical maintenance, or a related technical discipline is preferred.

• Familiarity with fueling systems, dispensers, cardlock operations, POS systems, or fuel site controls is advantageous.

• Experience with Salesforce, Smartsheet, or similar business applications is preferred.

• Ability to lift and carry up to 50 pounds.

• Capability to stand, walk, bend, kneel, climb ladders, and engage in physical maintenance activities.

• Willingness to work outdoors under varying weather conditions.

• Ability to travel regularly within the assigned territory.

• Willingness to participate in an on-call rotation and respond to emergency situations when necessary.

🏝️ Benefits

• Medical, Dental, and Vision Coverage.

• Health Savings Account (HSA) and Flexible Spending Account (FSA) Options.

• 401(k) with Company Match.

• Company-Paid Life and Disability Insurance.

• 160 Hours of Paid Time Off Annually.

• 9 Paid Holidays Plus 2 Floating Holidays.

• Annual Bonus Opportunity.

• LinkedIn Learning and Professional Development Resources.

• Legal Assistance, Identity Protection, Accident Coverage, and Critical Illness Benefits.

• Approximately 40% travel.

• Remote work in the California Bay Area.