Field Service Representative – Medical Equipment

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Install, repair, and maintain advanced medical and ophthalmic equipment.

• Diagnose issues within mechanical and electrical systems.

• Offer on-site technical assistance to clients.

• Oversee parts and trunk inventory management.

• Complete service documentation and Return Merchandise Authorizations (RMAs).

• Travel across New Jersey, New York, and New England, and occasionally nationwide.

• Support and mentor fellow technicians as you gain experience.

⛳️ Requirements

• Must be a resident of New Jersey.

• 6 to 10 years of experience in field service.

• At least 5 years of hands-on experience with biomedical equipment.

• Minimum of 5 years in servicing, maintaining, or repairing medical devices.

• Experience in industrial equipment service and repair is a plus.

• Valuable experience in electrical and mechanical troubleshooting.

• Military technical or equipment maintenance experience is advantageous.

• Relevant technical support and customer-facing service experience is beneficial.

• Ability to diagnose issues, think critically, learn swiftly, communicate effectively with clients, and work independently in a field environment.

• Willingness and capability to travel throughout New Jersey, New York, New England, and occasionally nationwide.

• Ophthalmic experience is not mandatory; training will be provided.

🏝️ Benefits

• 401(k) retirement savings plan.

• Comprehensive benefits package, including medical, dental, vision, life, and disability insurance.

• Paid Time Off (PTO).

• Coverage of travel expenses.

• Training on Visionix products and equipment.

• Opportunity for career advancement within a global medical technology company.