Field Service Representative II

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Operate and provide training on Unmanned Air Systems (UAS), Tactical Missile Systems (TMS), and Unmanned Ground Vehicles (UGV) in the field.

• Participate in the AeroVironment Master Trainer Training Program (MTTP) in accordance with the Master Trainer Training Manual (MTTM).

• Ensure that field operations adhere to established protocols and are executed safely.

• Conduct inventories of UAS, TMS, UGV equipment, and materials.

• Inform Master Commanders, customer representatives, and controlling authorities of any changes that may impact planned training field operations.

• Maintain the operational readiness of UAS/TMS/UGVs and their supporting systems.

• Monitor the location, in-flight status, and potential threats to air or ground vehicles.

• Oversee on-site conditions and designated flight paths.

• Reassess risk evaluations and mitigate elevated risks.

• Complete documentation for field operations, equipment status, data collection, and post-flight procedures.

• Gather information for after-action reports and lessons-learned databases.

• Address routine issues in accordance with company policies and procedures.

• Analyze limited-scope problems using standard practices.

• Perform additional duties as assigned.

⛳️ Requirements

• High School diploma or GED equivalent; a Bachelor’s degree is preferred or an equivalent combination of education, training, and experience.

• 2–5 years of relevant experience.

• Prior military experience or equivalent training experience in an aircraft/aerospace manufacturing environment.

• Prior military instructor/Special Operations experience is highly desirable.

• Preferred backgrounds include Special Forces, SEAL, Special Tactics, Ranger, Force Recon/MARSOC, Scout, Forward Observer, TACP, or Aviation.

• Willingness to travel regularly and for extended periods within the continental United States (CONUS).

• Willingness to travel regularly and for extended periods outside the continental United States (OCONUS).

• Strong understanding of military tactics, operations, GPS, and navigation using maps and compasses.

• Excellent analytical skills.

• Ability to work independently with minimal supervision and exercise sound judgment.

• Capability to interpret instructions presented in written, oral, diagram, blueprint, or sketch formats.

• Proficient in Microsoft Office Suite (Word, Access, PowerPoint, Excel).

• Basic computer skills and familiarity with office software and productivity tools.

• Ability to lead, train, and mentor small groups of students.

• Strong communication and interpersonal abilities.

• Capacity to thrive in a fast-paced, deadline-oriented environment.

• Ability to frequently lift and move 11–20 lbs. and occasionally lift up to 50 lbs.

• Ability to work outdoors in extreme weather conditions and navigate uneven ground and varying terrains.

• Ability to stand and/or sit for extended periods.

• Ability to repeatedly throw objects weighing up to 16 lbs. over the shoulder.

• Good manual dexterity for assembling and disassembling products.

• U.S. Citizenship is required.

• Must be willing to work on government contracts and possess the ability to obtain a security clearance.

• Must qualify as a U.S. person under ITAR/EAR or be eligible for an export license.

🏝️ Benefits

• 401K with company matching.

• 9/80 work schedule.

• Paid holiday shutdown.

• Medical, dental, and vision benefits.