Field Service Representative

This is a fully remote position, open to applicants in Alabama, +1 more state.

📋 Description

• Implement seasonal go-to-market and service strategies throughout Alabama and Mississippi.

• Foster brand growth, recognition, and sell-through via retail assistance, community involvement, and field activations.

• Provide support to retail partners through direct store visits, product demonstrations, and engagement on the sales floor.

• Conduct product presentations to inform and inspire retail staff and consumers.

• Execute merchandising and promotional initiatives.

• Represent Altra at local and select national events, races, and expos.

• Facilitate consumer trials and education through community activations.

• Establish long-lasting relationships with retail and community partners.

• Collaborate with Sales Representatives to create and implement territory service plans.

• Work alongside Field Service teammates on educational initiatives and activations.

• Collect and share insights regarding product performance, competitor activities, and industry trends.

• Complete detailed activity reporting utilizing designated tools like Repsly.

• Maintain field assets and demo footwear.

• Oversee travel, expenses, promotional materials, and product seeding.

• Adhere to deadlines for projects, reports, and action items.

• Report to the Regional Field Service Manager.

⛳️ Requirements

• A minimum of 1 year of experience in specialty retail; experience in run or outdoor specialty is preferred.

• At least 2 years of experience in marketing, sales, or field service.

• Familiarity with the Altra product line.

• Experience in fitting and selling technical footwear.

• Strong skills in time management, planning, and organization.

• Excellent written and verbal communication abilities.

• Capability to work independently while effectively collaborating with a team.

• Proficient in Microsoft applications, including Outlook.

• Self-motivated, proactive, and willing to take initiative.

• Reliable transportation is essential.

• Willingness to travel frequently within the designated territory.

• Availability to work evenings and weekends as necessary.

🏝️ Benefits

• Additional compensation opportunities may include an annual incentive plan, sales incentives, or commission potential.

• Comprehensive benefits programs, including medical plan options.

• Reasonable accommodations during the application process for qualified individuals.