Field Service Representative

This is a fully remote position, open to applicants in Texas.

📋 Description

• Install, commission, and maintain chemical feed equipment, pumps, controllers, and instrumentation systems at client locations.

• Collect samples and conduct water testing, analyzing parameters such as pH, conductivity, hardness, silica, and PTSA.

• Input water testing results into Veolia’s Insight trending platform.

• Offer expert advice, training, and solutions to customer management and technical teams.

• Execute water analysis and calibrate equipment as necessary.

• Program controllers and carry out preventative maintenance activities.

• Troubleshoot and resolve system issues using remote support technologies and on-site interventions.

• Keep thorough service records and manage inventory effectively.

• Adhere to all safety protocols diligently.

• Support various customer locations within the designated territory.

• Collaborate with sales teams to ensure optimal service delivery.

⛳️ Requirements

• A technical degree or diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or a related field is preferred.

• A high school diploma or GED is required.

• 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training is necessary.

• Familiarity with water treatment processes and industrial equipment is preferred.

• A full valid driver's license is required; learner's permit or G1/G2 class will not be accepted.

• Willingness to travel is essential.

• Strong troubleshooting skills for electrical and mechanical systems are needed.

• Excellent communication and customer service abilities are a must.

• Capability to work independently and manage multiple priorities effectively.

• A safety-minded approach with the ability to work in diverse industrial settings is important.

• Physical ability to lift 30-50 lbs and perform precise work is required.

• Proficiency in computer skills and mathematical abilities for technical analysis is expected.

• Must be able to lift and carry up to 45 lbs as needed.

• Must be eligible to work in the U.S. immediately; employer will not sponsor work authorization.

🏝️ Benefits

• Medical, Dental, & Vision Insurance Starting Day 1.

• Life Insurance.

• Paid Time Off.

• Paid Holidays.

• Parental Leave.

• 401(k) Plan with a 3% default contribution plus matching!

• Flexible Spending & Health Savings Accounts.

• AD&D Insurance.

• Disability Insurance.

• Tuition Reimbursement.

• Comprehensive technical and commercial training.

• Direct mentorship from experienced Account Managers.

• Clear pathway to Account Manager promotion with direct account responsibilities.