Field Service Representative

This is a fully remote position, open to applicants in Connecticut, +1 more state.

📋 Description

• Conduct sales visits to Tier 1 and Tier 2 customer sites.

• Engage with key contacts at group customer locations to reinforce and promote McKesson's value proposition.

• Facilitate the onboarding process and initial ordering for customer locations.

• Support key sales initiatives as directed by Sales Managers and Tier 2 National Account Managers.

• Manage utilization and formulary adherence, especially for customers utilizing a PPD pricing model.

• Assist with McKesson Brand and other product conversions.

• Collaborate with Sales Managers and Tier 2 National Account Managers to seize incremental sales opportunities.

• Conduct sales calls on group customer locations as instructed by the National Accounts team.

• Aid customer onboarding by delivering presentations to key personnel within the first 30 days of the customer’s start date.

• Introduce new products to field locations based on product conversions and formulary updates.

• Educate PPD customer personnel to encourage lower product utilization and adherence to the approved formulary.

• Identify customer satisfaction gaps and re-sell the value proposition as necessary.

• Sell products to locations as permitted by customer agreements, including equipment, housekeeping products, and Specials.

• Visit customers 3 to 4 days per week at their respective locations.

• Travel within the assigned territory by car.

⛳️ Requirements

• A minimum of 2 years of relevant experience.

• Valid Driver's License; completion of a 7-year motor vehicle record check during pre-employment.

• Strong relationship-building skills, capable of establishing trust and credibility with customers.

• Excellent verbal communication and active listening abilities.

• Consultative approach to influencing customer behavior and business outcomes.

• Self-motivated, able to work independently and manage a territory effectively.

• Customer-focused problem-solving and decision-making skills.

• Adaptability and comfort in a dynamic, fast-paced environment.

• Professional and approachable demeanor when interacting with customers and internal stakeholders.

• Ability to learn and comprehend healthcare products, technologies, and customer ordering systems.

• Strong organizational and time management capabilities.

• Detail-oriented with a focus on accuracy and follow-through.

• Demonstrated curiosity and a willingness to learn.

• Ability to work collaboratively with cross-functional teams.

• Willingness to travel regularly throughout the assigned territory.

• Openness to relocating for future career growth is a plus.

• A 4-year degree in business or a related field or equivalent experience.

• Must be authorized to work in the US; sponsorship is not available for this position.

• Ability to travel up to 80%.

🏝️ Benefits

• Target sales incentive opportunity of $12,000 annually, distributed on a quarterly basis.

• Monthly automobile allowance of $668 or a company-provided vehicle with a fuel card.

• Comprehensive benefits package.

• Opportunities for career advancement within McKesson.

• Competitive compensation package.

• Annual bonus or long-term incentive opportunities may be available.

• Reasonable accommodations for job searches or applications.