Field Service Representative

This is a fully remote position, open to applicants in New York, +4 more states.

📋 Description

• Lead and implement seasonal go-to-market strategies and service plans within designated distribution channels and territories.

• Provide support to retailers through in-person visits, demonstrations, sales-floor assistance, and participation in local expos.

• Conduct product presentations to inform and inspire retail staff and customers.

• Engage community and retail partners to enhance brand visibility and excitement.

• Execute merchandising and promotional activities using products and point-of-purchase materials.

• Deliver educational content and product presentations for Balega, TriggerPoint, and RockTape at REI and Scheels.

• Represent Balega at local and select national events, races, and expos.

• Complete detailed field activity reports following field visits.

• Maintain field assets and product samples responsibly.

• Manage travel, expenses, promotional materials, and samples efficiently.

• Align in-field efforts with seasonal go-to-market strategies and sales objectives.

• Collaborate with Sales Representatives on territory service strategies.

• Partner with the Field Service Team on educational initiatives and activations.

• Gather and communicate feedback regarding products, competitors, and industry trends.

• Provide social media content for review and dissemination.

• Travel throughout the MidAtlantic region, covering areas as far south as Richmond, north as Buffalo, and west as Pittsburgh.

⛳️ Requirements

• 2–3 years of experience in marketing, sales, running, or outdoor specialty sectors.

• Knowledge of the Balega product line.

• Strong skills in time management, planning, and organization.

• Excellent written and verbal communication capabilities.

• Ability to work independently as well as collaboratively within a team.

• Experience directly engaging with consumers, fitting, and selling technical footwear, insoles, and socks.

• Proficiency in Microsoft applications, particularly Outlook.

• Self-motivated and proactive individual.

• Bachelor's degree in a related field OR 2 years of relevant experience and professional accomplishments.

• Willingness to travel frequently, typically 2–3 days a week, including weekends.

• Availability to work on weekends.

• Ability to travel up to 60%, with increased activity during spring and fall seasons.

• Capability to observe details at close range.

• Effective communication skills with co-workers, customers, and vendors.

• Proficient in using telephone, copier, computer, and office systems.

• Ability to remain stationary for 50–75% of the time.

• Capability to occasionally lift boxes weighing up to 25 lbs., with or without accommodations.

🏝️ Benefits

• Remote (Home-Based) work arrangement.

• Frequent travel to assigned accounts, events, races, and expos.

• Commitment to Equal Opportunity/Affirmative Action employment.

• Support for reasonable accommodation needs.