Field Service Representative

This is a fully remote position, open to applicants in Ohio, +4 more states.

📋 Description

• Install, maintain, and troubleshoot equipment at customer sites utilizing tools, parts, and technical diagrams.

• Conduct on-site preventive maintenance and inspection service tasks.

• Provide call-out services and commissioning activities for turbomachinery and packaged systems.

• Employ test equipment, schematics, and manufacturer specifications to diagnose and identify malfunctions.

• Under supervision, utilize hand tools, gauges, and instruments to analyze, repair, or replace defective parts.

• Leverage digital tools and systems in daily operations.

• Monitor and identify common trouble sources; clean and lubricate equipment under direction.

• Under supervision, execute routine installations and make necessary equipment adjustments.

• Assist local customers in Ohio, Maryland, West Virginia, or Pennsylvania.

⛳️ Requirements

• A degree or equivalent experience is preferred.

• Understanding of customer service principles and techniques; capability to meet or exceed customer expectations and deliver outstanding service.

• Demonstrated proactive initiative with the ability to seek out tasks and achieve objectives.

• Familiarity with problem-solving methods, tools, and techniques.

• Knowledge of machinery used in power plants; ability to perform preventive maintenance and repairs or replacements on faulty mechanical components.

• Understanding of mechanical equipment and preventive maintenance in oil and gas settings; capacity to repair or replace defective mechanical parts.

• Awareness of safety protocols, practices, regulatory standards, and responses to work-related hazards in oil and gas environments.

• Proficiency with Programmable Logic Controllers (PLC); ability to design, implement, and operate automated process controls.

• Knowledge of troubleshooting methodologies, tools, and techniques for technical issues in a manufacturing context.

• Successfully pass a Department of Transportation (DOT) drug screening and physical fitness assessment.

• Maintain a clean driving record, with no moving violations in the past 12 months, no "2 point" violations in the last 3 years, and no DUIs in the last 7 years.

• Ability to obtain a legal Transportation Worker's Identification Credential.

• Visa sponsorship is not available for this role.

🏝️ Benefits

• Travel, Company Truck, Gas Card, Meals/Lodging ALL included.

• Medical, dental, and vision coverage starting on day 1.

• Paid time off plan (Vacation, Holiday, Volunteer, Etc.).

• 401(k) Savings Plan with company match.

• Health savings account (HSA).

• Flexible spending accounts (FSAs).

• Short and long-term disability coverage.

• Parental leave.

• Employee Assistance Programs.

• Voluntary Benefits and Employee Discounts.

• Opportunities for Career Development.