Field Service Representative

This is a fully remote position, open to applicants in Iowa, +2 more states.

📋 Description

• Install, maintain, and troubleshoot equipment at client sites.

• Conduct preventive maintenance and inspection services on-site.

• Provide call-out services and carry out commissioning tasks on turbomachinery and package systems.

• Employ testing equipment to diagnose and pinpoint malfunctions.

• Consult schematics and manufacturers’ specifications to identify issues.

• Utilize hand tools, gauges, and instruments to analyze, repair, or replace defective components under supervision.

• Leverage digital tools and systems effectively.

• Inspect for common issues, including dirty or defective components.

• Clean and lubricate equipment following guidance.

• Carry out routine installations and adjust equipment under supervision.

• Provide support to local customers in Minnesota, Iowa, or Missouri.

⛳️ Requirements

• A degree or equivalent experience is preferred.

• Familiarity with customer service concepts and techniques.

• Capability to meet or surpass customer expectations.

• Proactive mindset and ability to achieve objectives.

• Understanding of problem-solving methods, tools, and techniques.

• Knowledge of machinery utilized in power plants.

• Ability to perform preventive maintenance and repair or replace malfunctioning mechanical parts in power plants.

• Familiarity with mechanical equipment and preventive maintenance practices in the oil and gas sector.

• Ability to repair or replace malfunctioning mechanical components in hydrocarbon exploration, production, or refining.

• Understanding of safety procedures, practices, considerations, and regulatory requirements in the oil and gas industry.

• Capability to recognize and address work-related hazards.

• Knowledge of Programmable Logic Controllers (PLC).

• Ability to design, implement, and manage automated process controls.

• Familiarity with troubleshooting methods, tools, and techniques.

• Ability to anticipate, identify, and resolve technical issues in a manufacturing setting.

• Must successfully pass a Department of Transportation (DOT) drug screening and physical fitness assessment.

• Clean driving record: no moving violations within the past 12 months, no “2 point” violations in the last 3 years, and no DUIs in the last 7 years.

• Must be capable of obtaining a legal Transportation Worker Identification Credential.

• Visa sponsorship is not available.

🏝️ Benefits

• Competitive compensation package.

• Travel, company vehicle, gas card, meals, and lodging included.

• Medical, dental, and vision coverage beginning on the first day.

• Paid time off plan including Vacation, Holidays, Volunteer days, etc.

• 401(k) savings plan with company matching.

• Health savings account (HSA).

• Flexible spending accounts (FSAs).

• Short- and long-term disability insurance.

• Parental leave.

• Employee Assistance Programs.

• Voluntary Benefits and Employee Discounts.

• Opportunities for Career Development.

• Health Lifestyle Programs.

• Incentive bonuses.

• Life Insurance.

• Adoption benefits.

• Tuition Reimbursement.