Field Property Claims Adjuster

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Conduct virtual and in-person investigations at the residences of policyholders.

• Assess property damage, evaluate liability, assess the extent of loss, and negotiate equitable settlements.

• Utilize claims handling software, a company vehicle, and a laptop to assess damage and prepare estimates in a paperless setting.

• Identify and report potential subrogation opportunities.

• Report incidents of theft, fraud, or arson to the relevant state and industry authorities.

• Perform tasks autonomously with a direct effect on management decisions.

• Represent the company in a professional manner during public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, medical professionals, and other relevant stakeholders.

• Negotiate settlements with policyholders for claims.

• Promote safety and adhere to company safety and ergonomic guidelines.

• Travel away from home for approximately 23 days when assigned to the Catastrophe team.

• Carry out additional tasks as assigned.

⛳️ Requirements

• A High School diploma or equivalent is required.

• Exceptional customer service experience, preferably in a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Strong oral and written communication skills.

• Proficient in computer applications: MS Word, Excel, Outlook.

• Familiarity with smartphones and relevant applications.

• A strong desire to learn about insurance policies and property damage.

• A valid driver's license and bondable status.

• Final candidates will undergo a Motor Vehicle Record background check.

• Must reside in the greater Eugene, Oregon area and be an Oregon resident.

• Willing and able to climb ladders, inspect roofs, and work on rooftops multiple times per day.

• Comfortable working in tight, confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training exams.

• Ability to lift up to 50 lbs.

• Proficient in speaking, reading, writing, and typing in English.

• Willingness to commit to 1–3 catastrophe deployments per year.

• Capability to work in both field and home office settings while tolerating specified environmental hazards.

🏝️ Benefits

• Paid training through the University of Farmers.

• Flexibility and independence to work outside traditional desk confines.

• 401(k) plan.

• Competitive starting salary.

• Management opportunities through education, mentorship programs, and inspirational leadership.

• Bonus opportunities based on company and individual performance.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Health Savings and Flexible Spending Accounts.

• Life insurance.

• Paid time off.

• Paid parental leave.

• Tuition assistance.

• Company vehicle.

• Laptop.