Field Property Claims Adjuster

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Perform virtual and in-person investigations at the residences of policyholders.

• Evaluate property damage, ascertain liability, assess the scale of loss, and negotiate equitable settlements.

• Utilize claims management software to analyze claims-related damage and generate estimates in a paperless format.

• Identify and report potential subrogation opportunities.

• Notify relevant state and industry agencies regarding theft, fraud, or arson incidents.

• Execute tasks independently, with the results directly influencing management outcomes.

• Represent the company in public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders.

• Negotiate settlements with policyholders for claims.

• Advocate for safety and adhere to safety and ergonomic guidelines.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Exceptional customer service skills, ideally gained in a retail setting.

• Experience in construction or insurance is highly preferred.

• Strong verbal and written communication abilities.

• Proficient in computer applications: MS Word, Excel, Outlook.

• Skilled in using smartphones and applications.

• Willingness to learn about insurance policies and property damage.

• Outgoing demeanor with the capacity to engage with policyholders, claimants, agents, witnesses, and fraud investigators.

• Possession of a valid driver's license.

• Must be bondable.

• Final candidates will undergo a Motor Vehicle Record background check.

• Must be willing and able to climb ladders and work on rooftops multiple times each day.

• Ability to work in small, confined areas such as attics and crawlspaces.

• Capability to achieve a minimum passing score on all claims training examinations.

• Able to lift up to 50 lbs.

• Proficient in English for speaking, reading, writing, and data entry.

• Ability to perform duties in uncontrolled outdoor environments and potentially hazardous settings.

• CAT team assignments require travel away from home for about 23 days; new hires should anticipate committing to 1–3 CAT deployments each year.

🏝️ Benefits

• Paid training through the University of Farmers.

• Flexibility and autonomy to work beyond a traditional desk environment.

• 401(k) plan.

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings and Flexible Spending Accounts.

• Life insurance coverage.

• Paid Time Off.

• Paid Parental Leave.

• Tuition assistance.

• Bonus opportunities based on both company and individual performance.

• Company-provided vehicle.

• Laptop for work purposes.

• Opportunities for advancement into management roles.

• Access to education and mentorship programs.