Field Property Claims Adjuster

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Conduct both virtual and on-site investigations at the residences of policyholders.

• Evaluate property damage, establish liability, assess losses, and negotiate equitable settlements.

• Utilize claims handling software, a company vehicle, and a laptop to assess damage and create paperless estimates.

• Analyze and report potential subrogation opportunities.

• Notify relevant state and industry agencies about incidents of theft, fraud, and arson.

• Carry out responsibilities independently, significantly influencing management outcomes.

• Represent the company in a professional manner during public interactions.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, and medical professionals.

• Negotiate settlements with policyholders for their claims.

• Advocate for safety and adhere to the company's safety and ergonomic standards.

• Undertake additional duties as assigned.

• Participate in 1 to 3 annual CAT deployments, which may involve travel away from home.

⛳️ Requirements

• A High School diploma or equivalent is mandatory.

• Exceptional customer service experience, ideally in a retail setting.

• Experience in Construction or Insurance is highly desirable and preferred.

• Strong oral and written communication abilities.

• Proficient in computer applications: MS Word, Excel, and Outlook.

• Familiarity with smartphones and relevant applications.

• A keen desire to learn about insurance policies and property damage.

• An outgoing personality with comfort in engaging with policyholders, claimants, agents, witnesses, and investigators.

• A valid driver's license is required.

• Must be bondable.

• Residency within the hiring territory is necessary; preference given to applicants in Iowa City, IA.

• Willingness to engage in 1 to 3 CAT deployments each year.

• Capability to travel away from home for CAT deployments, typically lasting 2 to 3 days.

• Ability to climb ladders and work on rooftops multiple times each day.

• Competence in working in small, confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training examinations.

• Capability to lift up to 50 lbs.

• Proficiency in speaking, reading, writing, and data entry in English.

• Must successfully pass a Motor Vehicle Record background check if assigned a company vehicle.

🏝️ Benefits

• Opportunities for potential overtime based on business requirements and claim volume.

• Additional hourly compensation and overtime pay during CAT deployments.

• Paid training provided by the University of Farmers.

• Flexibility and independence to work outside the traditional desk job environment.

• 401(k) plan.

• Medical insurance.

• Dental coverage.

• Vision insurance.

• Health Savings and Flexible Spending Accounts.

• Life insurance coverage.

• Paid Time Off (PTO).

• Paid Parental Leave.

• Tuition Assistance programs.

• Bonus opportunities based on individual and company performance.

• Rapid growth potential and management opportunities through education, mentorship programs, and inspirational leadership.