Claims Associate – Liability

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Manages lower-level liability and/or physical damage claims under close supervision.

• Assists other claims representatives, examiners, and leads with larger or more complex claims as needed.

• Processes general liability claims, assessing compensability and determining benefits owed.

• Ensures accuracy of reserves and submits necessary documentation to state agencies.

• Communicates claim actions and processing updates to claimants, clients, and relevant medical contacts.

• Verifies that claim files are thoroughly documented and that claims coding is accurate.

• May handle routine payments, prescriptions, and status reports for lifetime medical claims and/or defined period medical claims.

• Maintains professional relationships with clients.

• Performs additional duties as assigned.

• Contributes to the organization's quality program(s).

⛳️ Requirements

• High school diploma or GED is mandatory.

• Licenses as needed.

• Minimum of one (1) year of general office experience or an equivalent combination of education and experience is required.

• Experience in the claims industry is preferred.

• Outstanding oral and written communication skills are essential.

• Proficient in PC usage, including Microsoft Office applications.

• Strong analytical and interpretive abilities.

• Excellent organizational skills are a must.

• Effective interpersonal skills.

• Capacity to work collaboratively in a team environment.

• Ability to meet or exceed performance competencies.

• Capability to manage work-related stress and handle multiple priorities simultaneously.

• Ability to meet deadlines consistently.

🏝️ Benefits

• Work-life balance.

• Supportive and caring culture.

• Reasonable accommodations provided.

• Equal Opportunity Employer.

• Drug-Free Workplace.