Claims Representative, Auto

This is a fully remote position, open to applicants in Alabama, +43 more locations.

📋 Description

• Evaluate and manage low to mid-level auto and transportation claims.

• Handle auto property damage and lower-tier injury claims.

• Analyze damage, process payments, and ensure that claim files are accurately documented and correctly coded in accordance with the policy.

• Create and uphold action plans to comply with state-imposed contract deadlines and facilitate the timely and appropriate resolution of files.

• Identify and pursue opportunities for subrogation.

• Manage and dispose of salvage effectively.

• Communicate claim actions and processing updates with insured parties, clients, and agents or brokers when necessary.

• Foster and maintain professional relationships with clients.

• Conduct coverage, liability, and damage assessments for all claims assignments.

• Contribute to the organization's quality initiatives.

• Execute other responsibilities as assigned.

⛳️ Requirements

• A Bachelor's degree from an accredited college or university is preferred.

• Obtain and uphold the necessary State adjusting licenses for the role.

• Familiarity with personal and commercial lines policies and endorsements is essential.

• Capability to review and evaluate Property Damage estimates, total loss assessments, and associated expenses to effectively negotiate both first and third-party claims.

• Preferred knowledge of total loss processing, State salvage forms, and title requirements.

• Excellent verbal and written communication skills, including proficiency in presentations.

• Proficient in PC usage, including Microsoft Office applications.

• Strong analytical and interpretive abilities.

• Exceptional organizational skills.

• Good interpersonal abilities.

• Capacity to work collaboratively in a team setting.

• Ability to meet or surpass Service Expectations.

• Capability to fulfill physical, auditory/visual, and mental work environment requirements.

• Qualified candidates with arrest or conviction records will be considered in accordance with applicable fair-chance laws.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401k with matching contributions.

• Paid Time Off (PTO).

• Disability insurance.

• Life insurance.

• Employee assistance programs.

• Flexible spending or health savings accounts.

• Additional voluntary benefits.

• Work-life balance.

• Opportunities for career advancement.