Field Property Claims Adjuster

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Perform both virtual and in-person investigations at the residences of policyholders.

• Evaluate property damage, establish liability, assess the extent of losses, and negotiate equitable settlements.

• Utilize claims management software, a company vehicle, and a laptop to assess damage and create estimates in a paperless setting.

• Identify and report potential subrogation opportunities.

• Notify relevant state and industry agencies about incidents of theft, fraud, and arson.

• Execute responsibilities autonomously with a direct influence on management results.

• Uphold a professional representation of the company in public dealings.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, medical professionals, and other stakeholders.

• Engage in negotiations with policyholders to resolve claims.

• Advocate for safety and adhere to the company's safety and ergonomic standards.

• Travel for catastrophe deployments when required, generally lasting around 23 days.

• Handle property damage claims throughout northern Alabama.

⛳️ Requirements

• A High School diploma or equivalent is mandatory.

• Exceptional customer service experience, ideally within a retail context.

• Experience in construction or insurance is highly desirable.

• Strong oral and written communication abilities.

• Proficient in computer applications: MS Word, Excel, and Outlook.

• Skilled with smartphones and various applications.

• Willingness to learn about insurance policies and property damage.

• An outgoing demeanor and readiness to engage with policyholders, claimants, agents, witnesses, and investigators.

• A valid driver's license and bondable status.

• Final candidates will undergo a Motor Vehicle Record background check.

• Previous experience in property damage claims is preferred; training will be provided for suitable candidates.

• Ability and willingness to climb ladders and work on rooftops multiple times a day.

• Capacity to work in small, confined areas such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training assessments.

• Ability to lift up to 50 lbs.

• Competence in speaking, reading, writing, and keying information in English.

• Willingness to travel away from home for CAT deployments, generally for 23 days, and commit to 1–3 deployments annually.

🏝️ Benefits

• Competitive salary based on experience, qualifications, and location.

• Bonus opportunities tied to company and individual performance.

• 401(k) plan.

• Medical insurance.

• Dental coverage.

• Vision insurance.

• Health Savings and Flexible Spending Accounts.

• Life insurance options.

• Paid Time Off (PTO).

• Paid Parental Leave.

• Tuition assistance for continuing education.

• Paid training through the renowned and industry-leading University of Farmers.

• Flexibility and independence to operate outside of a conventional desk job.

• Opportunities for rapid advancement and management roles through education, mentorship programs, and inspirational leadership.

• Provided company car.

• Supplied laptop.

• Potential to earn additional hourly pay and overtime during deployment assignments.