Field Operations Director

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Act as a strategic advisor and operational partner to senior sales executives.

• Enhance operational efficiency and optimize revenue processes.

• Oversee performance metrics and facilitate data-driven decision-making within the Revenue organization.

• Spearhead go-to-market strategies, demand planning, forecasting, pipeline health, performance management, reporting and analytics, business insights, business processes, and sales tools.

• Standardize and execute the revenue excellence model throughout the Revenue business.

• Serve as a trusted advisor and partner from strategic planning to execution.

• Implement and enforce the Coupa Revenue Operating Model.

• Advise sales leaders on objectives and operational cadences.

• Lead territory planning and quota-setting initiatives alongside cross-functional teams.

• Establish best practices, processes, and cadences for reporting, forecasting, quota management, and revenue optimization.

• Supervise the creation, accuracy, and distribution of revenue metrics, reports, and business intelligence.

• Improve business operations processes related to applications, data, reporting, field engagement, and project/change management.

• Cultivate relationships with field leadership and various cross-functional departments.

• Mentor members of the Revenue Operations team and foster a high-performance culture.

⛳️ Requirements

• Strong executive presence coupled with excellent communication skills.

• Capability to lead through influence and establish credibility across the organization.

• Proven leadership skills with the ability to operate independently.

• Proficiency in managing and influencing stakeholders.

• Robust understanding of the revenue process.

• Exceptional analytical, problem-solving, organizational, and detail-oriented skills.

• Strong business acumen, sound judgment, and project management abilities.

• Capacity to thrive in a fast-paced, collaborative environment.

• Bachelor's degree in a Business-related field.

• 5–8 years of relevant experience in Revenue, Revenue Operations, Sales Strategy, or Business Operations.

• A minimum of 5 years of experience in the software industry and cloud platform businesses.

• Proficiency in Salesforce, Clari, Microsoft Excel, and other revenue analytics tools is required.

• Experience with Tableau or other data visualization tools is a plus.

• Industry experience in B2B, HCM, and/or SaaS technology is advantageous.

• An MBA and/or CPA is considered an asset.

🏝️ Benefits

• Two designated company-wide paid wellness days off each year.

• Paid day off on your birthday or another day within your birthday month.

• 40 hours of paid Volunteer Time Off annually.

• Free, confidential, 24/7/365 Employee Assistance Program.

• Zurich Travel Assist business travel protection.

• Monetary referral bonuses for successful referrals.

• Location-specific comprehensive medical/dental insurance.

• Location-specific retirement/pension plans.

• Location-specific life or accident protection.