Field Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee field visit requests and coordinate site visits and meetings with relevant vendor partners and customer representatives.

• Relay schedules, visit specifics, and updates to members of the internal operations team.

• Perform site inspections in areas such as landscaping, snow management, and parking lot sweeping and maintenance services.

• Engage with customer contacts on-site, assess compliance with the scope of work, and pinpoint opportunities to enhance site aesthetics or address safety issues.

• Walk through properties, document any issues, organize follow-ups with service partners, and capture photographs using the required software.

• Generate inspection reports, weekly summaries of field visits, quality scores, and expense reports utilizing designated tools and systems.

⛳️ Requirements

• Experience in facilities maintenance is essential.

• Capability to work autonomously while juggling multiple site visits and follow-up tasks.

• Effective and straightforward communication with customers, service partners, and internal team members.

• Comfort in a dynamic environment with fluctuating schedules and field-based priorities.

• Sound judgment when recognizing service issues, safety risks, and areas for improvement.

• Proficiency in accurately documenting findings using required software and reporting tools.

• Familiarity with Microsoft Office; skills in Excel are an advantage.

• Access to a laptop or desktop computer and an updated smartphone; printing/scanning capability is optional.

• Willingness to travel by car and plane as necessary.

• Regular travel is a requirement.

🏝️ Benefits

• A variety of healthcare plans, including supplemental options.

• 401(k) plan with company matching contributions.

• Competitive salary structures.

• A culture that prioritizes employee well-being.