Field HR Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main HR business partner for a designated portfolio of locations.

• Collaborate with regional directors, district managers, and general managers to ensure HR initiatives align with business goals.

• Perform regular site visits to evaluate workplace culture, address employee issues, reinforce HR policies, and support location leadership.

• Provide coaching to managers on effective leadership, performance management, employee engagement, and best practices in people management.

• Oversee employee relations issues, workplace complaints, policy breaches, attendance challenges, performance issues, and conflict resolution.

• Carry out timely, fair, and comprehensive workplace investigations.

• Advise managers on corrective actions, disciplinary protocols, documentation, and decisions regarding terminations.

• Collaborate with field leadership and recruiting teams to address staffing requirements, workforce shortages, hiring, onboarding, retention, and succession planning.

• Assist managers with performance evaluations, coaching discussions, performance improvement plans, and initiatives for employee development.

• Promote leadership development through HR training, coaching, and consultations.

• Ensure adherence to federal, state, and local employment laws, company policies, safety protocols, and standards for documentation.

• Work in partnership with corporate HR, legal advisors, and stakeholders to resolve complex employee issues and mitigate employment-related risks.

• Monitor and evaluate HR metrics such as turnover, retention, absenteeism, staffing levels, employee relations trends, and hiring success.

• Prepare reports and recommendations for HR and operations leadership.

• Support HR programs, policies, systems, process enhancements, organizational changes, new location openings, and acquisitions.

⛳️ Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a relevant field is preferred.

• 5+ years of progressive experience in human resources, focusing on employee relations, performance management, and HR business partnerships.

• Experience in supporting multiple locations, field operations, or a geographically diverse workforce is highly preferred.

• Experience in the restaurant, hospitality, retail, franchising, or other multi-unit operating environments is a plus.

• Comprehensive knowledge of employment laws, workplace investigations, HR policies, and best practices in employee relations.

• Proven ability to coach operational leaders, resolve complex employee concerns, and influence stakeholders at various levels.

• Exceptional communication, conflict resolution, organizational, and problem-solving skills.

• Proficient in analyzing HR data.

🏝️ Benefits

• No benefits, perks, or additional compensation are specified in the posting.