Field Director

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Supervise and lead District Services Managers, Assistant Market Managers, Branch Install Managers, Sales Managers, and Regional Provider Managers across a multi-district geographical service area.

• Emphasize pipeline management, conversion rates, customer service, and provider oversight to achieve profitability while ensuring a superior installation experience.

• Mentor and cultivate high-performing field associates.

• Convey the strategic vision of Home Services effectively.

• Guarantee associate safety and adherence to regulations and requirements.

• Achieve or surpass assigned sales plan targets.

• Collaborate with RVPs, regional support teams, and District Managers to ensure field connectivity.

• Address escalated customer concerns in coordination with field leadership.

• Enhance and reinforce sales and operational skills through training, coaching, mentorship, and motivation.

• Evaluate sales, financial, and operational metrics across the designated service area.

• Detect opportunities and implement improvement strategies.

• Execute the Home Services strategy to foster growth, profitability, and an improved customer experience.

• Manage talent decisions and retention strategies for employees and hourly associates across a wide geographical area.

• Generally report to the Senior Director of Services and supervise 6 direct reports.

• Be prepared for overnight travel over 50% of the time.

⛳️ Requirements

• Must be at least eighteen years of age.

• Must have legal authorization to work in the United States.

• Proven expertise in predictive modeling, data mining, and data analysis.

• Ability to derive accurate conclusions from financial documentation.

• Exceptional written and verbal communication skills.

• Relevant professional experience in Home Services, Sales Operations, Sales Enablement, or Sales Training.

• Experience within a retail setting, home improvement sector, or general construction industry.

• A minimum of 5 years of relevant professional work experience.

• Experience managing people with multi-unit or geographically diverse teams.

• Demonstrated capability to drive strategy and manage change through the input, delivery, and execution of initiatives.

• Familiarity with adopting new technologies and applying them to business operations.

• Experience in evaluating and formulating strategies for multiple locations.

• Strong communication and interpersonal abilities.

• Solid business and financial acumen.

• Bachelor’s degree or equivalent in a field relevant to the position.

• Must be willing to travel overnight more than 50% of the time.

🏝️ Benefits

• Comprehensive health insurance.

• Retirement savings plan with company matching.

• Paid time off and holidays.

• Opportunities for professional development and advancement.