Field Clinical Specialist

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Train and assist organ retrieval and transplant teams in the utilization of the OrganOx metra in accordance with company policies and procedures.

• Provide remote and on-site assistance, typically on-call 24/7 for approximately 15 days each month, including holidays and weekends.

• Organize initiation and refresher visits, training sessions, and centralized training events.

• Communicate efficiently and promptly with transplant teams, internal management, and colleagues.

• Create and compose case study reviews with support from senior colleagues.

• Assist managers, directors, and internal staff with tasks when not on call.

• Engage in R&D activities within laboratory environments under management guidance.

• Collaborate with liver transplant teams to gather data on perfused and preserved livers for a product-performance database.

• Maintain up-to-date vendor credentialing and successfully pass routine background checks and drug screenings.

• Attend local, regional, national, and international meetings and conferences as a supporter, participant, or presenter.

• Foster and maintain positive relationships with end users at all levels.

• Execute administrative tasks related to expenses, email, and communications.

• Understand and adhere to relevant quality policies, systems, and procedures.

• Carry out other responsibilities assigned by the Director of Clinical Support.

⛳️ Requirements

• Bachelor’s degree combined with equivalent medical experience.

• Over 3 years of experience in ICU, ECMO, Cath Lab, OR, Transplant, and ED.

• Must exhibit high levels of flexibility and be willing to support sites as required across North America.

• Detail-oriented with exceptional organizational abilities.

• Strong problem-solving capabilities.

• Excellent interpersonal and communication skills.

• Ability to collaborate effectively and build rapport with both internal and external contacts.

• Outstanding customer-facing skills.

• Capability to work calmly and professionally under pressure.

• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities.

• Proficient in Microsoft Word, Excel, and PowerPoint.

• Must be able to travel up to 50% of the time.

• Must reside within an hour of a major airport.

• Must possess the ability to talk, hear, and speak; occasionally lift or move items weighing up to 50 pounds.

• Preferred: licensed RN, RT, RD, and/or a degree related to health science.

• Preferred: experience in the pharmaceutical or medical device industry.

🏝️ Benefits

• Health coverage.

• Dental coverage.

• Vision coverage.

• Disability coverage.

• Flexible spending accounts.

• 401(k) retirement plan with company matching after 90 days.

• Paid time off.

• Holidays.

• Additional leave benefits.

• Employee discounts.

• Access to on-site wellness facility.

• Support for work-life balance.

• Ongoing opportunities for professional development.