Field Clinical Specialist

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Provide technical, clinical, and educational support to the Sales team within a designated territory.

• Train and demonstrate company products to new patients/customers.

• Conduct follow-up with patients and offer ongoing support.

• Aid ASRs and RSMs in generating and following up on sales leads.

• Collaborate with the sales team to strengthen and maintain client relationships.

• Offer clinical assistance for patient selection, basic troubleshooting, device usage, and follow-up.

• Attend patient device implant procedures and provide follow-up support to ensure successful outcomes.

• Educate external personnel on bandage changes and product specifications.

• Address customer inquiries and product concerns by formulating solutions or working with SPR team members.

• Engage with current and prospective clients to assess clinical needs, objectives, and limitations in patient care.

• Discuss and demonstrate how the company's offerings can assist clients in achieving their objectives.

• Ensure clinical literature and marketing materials are available at facilities.

• Support industry conferences, exhibits, and labs as required.

• Stay informed about SPR products, competitor devices, and neuromodulation techniques.

• Build relationships with patients, healthcare professionals, administrators, sales representatives, and internal teams.

• Train and educate physicians and hospital/clinic staff through in-person and remote sessions, including one-on-one in-services, staff programs, seminars, and workshops.

• Manage patient documentation and data entry in Salesforce.

• Keep updated on third-party accreditation standards.

• Adhere to the Corporate Compliance Program.

• Provide constructive and positive peer feedback.

• Occasionally assist with cases beyond the assigned geographic territory.

• Perform other related tasks as assigned.

⛳️ Requirements

• Preferred college degree in a clinical or relevant field.

• Experience interacting with patients, preferably in a clinical setting.

• Ideally, 3–5 years of relevant clinical support experience.

• Demonstrated success in a dynamic, high-energy environment.

• Strong professionalism.

• Valid driver's license, clean driving record, and active vehicle insurance.

• Exceptional written and verbal communication skills.

• Willingness to accept feedback and strive for continuous improvement.

• Flexibility to work outside standard business hours.

• Prior experience in an Operating Room is strongly preferred.

• Experience with pain management patients is advantageous.

• Experience in neuromodulation is a plus.

• Willingness to travel extensively within the assigned territory (75%) and occasionally beyond it.

🏝️ Benefits

• Competitive salary.

• Company-covered medical, dental, and vision benefits.

• Annual company bonus.

• Variable compensation based on territory and company performance.

• Car allowance.

• Short- and long-term disability insurance.

• Life insurance.

• 401k matching.

• Paid time off.

• Holiday pay.

• Wellness activities.

• Flexible hours based on project and/or customer needs.

• Recognized as a Top Workplace.