Field Clinical Specialist

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Provide technical, clinical, and educational/training assistance to the Sales team within a designated territory.

• Demonstrate products and train new patients/customers.

• Conduct follow-ups with patients and offer support.

• Collaborate with account sales representatives and regional sales managers for lead generation and follow-up.

• Build and maintain strong client relationships.

• Offer clinical support for patient selection, basic troubleshooting, device utilization, and follow-up.

• Attend patient device implant procedures and follow up to ensure successful implantation.

• Educate external staff about bandage changes and product specifications.

• Address customer needs and product complaints by creating solutions or working with SPR team members.

• Meet with current and prospective clients to assess clinical needs and showcase products.

• Ensure that facilities are equipped with clinical literature and marketing materials.

• Support industry conferences, exhibits, and labs.

• Stay updated on SPR products, competitive devices, and neuromodulation techniques.

• Conduct and coordinate both in-person and remote training for physicians and hospital/clinic staff.

• Manage patient documentation and data collection using Salesforce.

• Keep abreast of third-party accreditation requirements.

• Adhere to the Corporate Compliance Program.

• Offer constructive peer-to-peer guidance.

• Occasionally assist with cases beyond the designated geographic area.

• Report to an Area Sales Manager and follow daily instructions from sales representatives.

⛳️ Requirements

• A college degree is preferred in a clinical or related field.

• Experience in patient interaction, ideally in a clinical setting.

• Preferably 3–5 years of relevant clinical support experience.

• Demonstrated success in a dynamic, fast-paced environment.

• High level of professionalism is essential.

• Valid driver’s license, a clean driving record, and an active vehicle insurance policy are required.

• Exceptional written and verbal communication skills.

• Ability to accept constructive feedback and suggestions for ongoing improvement.

• Willingness to work outside of standard business hours.

• Prior experience in an Operating Room setting is strongly preferred.

• Experience with pain patients is beneficial.

• Familiarity with neuromodulation practices.

• Willingness to travel approximately 75% within the assigned territory.

• Ability to occasionally travel outside the designated territory.

🏝️ Benefits

• Competitive salary.

• Company-covered medical, dental, and vision benefits.

• Short- and long-term disability insurance.

• Life insurance.

• 401k matching program.

• Paid time off.

• Holiday compensation.

• Wellness initiatives.

• Annual company bonus.

• Variable compensation based on territory performance and overall company results.

• Car allowance.

• Flexible working hours based on project and/or customer requirements.

• Recognition as a Top Workplace.