
Field Clinical Specialist
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in Arizona.
• Provide on-site clinical support and technical expertise during LV leadless therapy procedures.
• Identify appropriate patients, ensure compliance with best practices, and troubleshoot devices.
• Assist in pre-procedure planning and post-procedure follow-up.
• Conduct training sessions, presentations, and hands-on demonstrations for healthcare professionals.
• Guide users through imaging modalities, procedure workflows, and evolving product features.
• Establish and maintain relationships with physicians, research coordinators, and clinical teams.
• Act as the primary point of contact for designated sites.
• Facilitate device utilization, procedural planning, and logistical support.
• Develop and present educational materials, models, simulations, and in-service programs.
• Assist teams in understanding device functionality, procedural techniques, and clinical data interpretation.
• Collect feedback on device performance, procedural efficiency, and patient outcomes.
• Conduct surveys, interviews, and focus groups; analyze feedback to identify trends and opportunities for improvement.
• Collaborate with engineering and product development on enhancements and innovations.
• Ensure clinical activities adhere to regulatory requirements, company policies, compliance standards, and ethical guidelines.
• Produce accurate documentation and maintain vendor credentials for healthcare-facility access.
• Perform additional duties as assigned.
• High school diploma along with 11 years of relevant clinical support experience; or an Associate degree with 9 years; or a Bachelor’s degree with 7 years; or an Advanced degree with 5 years.
• Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools.
• Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.
• Familiarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows.
• Ability to communicate complex clinical concepts and train diverse audiences.
• Capacity to thrive in interventional cardiac procedure environments.
• Understanding of cardiac imaging and hospital decision-making processes.
• Strong communication, negotiation, and presentation abilities.
• Capability to develop physician champions and navigate complex account environments.
• Willingness to travel approximately 80%, including weekends, overnight, and international travel.
• Valid driver’s license required.
• Compliance with applicable driving and state regulations.
• Ability to stand, walk, sit, talk, hear, use hands, reach, stoop, kneel, bend, crouch, and lift up to 20 pounds.
• Close vision, distance vision, depth perception, color vision, and ability to adjust focus.
• Ability to endure extended periods of sitting and/or standing, visual monitoring, and moderate noise levels.
• Competitive compensation.
• Equity.
• Comprehensive benefits package.
• Generous paid time off.
• Medical, dental, and vision insurance provided at no cost for employee-only coverage.
• 401(k) matching plan.
• Paid Time Off – starting at 3 weeks per year.
• Competitive salary with opportunities for career advancement.
• Employee stock options.
• Life & AD&D and long-term disability insurance.
• Education assistance.
• Voluntary commuter benefits and pet insurance.
• Weekly company lunches and occasional happy hour events.
• Meaningful work and much more!
Mercor
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