Field Clinical Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the execution of clinical studies, which includes recruitment, site initiation, enrollment, and follow-up visits.

• Provide direct clinical, technical, and educational support at study locations.

• Train and educate physicians, coordinators, and staff on the utilization of the WiSE System and study protocols.

• Develop and enhance processes that improve site efficiency.

• Diagnose procedural or device-related issues and communicate feedback to internal teams.

• Contribute to the creation of educational materials, investigator meetings, and initiatives for continuous improvement.

• Ensure adherence to clinical study protocols, Good Clinical Practice, and regulatory standards.

• Foster relationships with investigators and site personnel, acting as a liaison between clinical sites and EBR Systems teams.

• Offer engineering, educational, and clinical support for inquiries in the field.

• Assist in clinical monitoring and data collection activities.

• Mentor and onboard new Field Clinical Engineers.

• Collaborate with Commercial, Clinical Operations, Data Management, Quality, and Regulatory teams.

• Create, review, and maintain site manuals, training documents, and study resources.

• Participate in site initiation visits, mock implants, and readiness evaluations.

• Support data integrity, resolve queries, and ensure timely and accurate data entry.

• Represent the organization at scientific conferences and congresses.

• Monitor site and program performance metrics and provide insights from the field.

• Offer mentorship and guidance to Field Clinical Engineers or contracted clinical support personnel.

• Coordinate site coverage schedules and serve as a point of escalation for site-related concerns.

• Provide management with feedback on field team performance and suggestions for study support enhancements.

⛳️ Requirements

• Bachelor’s degree in Engineering, Biomedical Sciences, Nursing, or a related discipline.

• At least 5 years of experience in cardiac rhythm management (CRM) or electrophysiology is essential.

• In-depth knowledge of implantable cardiac devices and heart failure therapies.

• Minimum 2 years of experience in clinical research, including coordination of multi-center trials with established technical expertise.

• Experience in presenting, writing, and educating on clinical and medical topics.

• Experience with group presentations and hands-on familiarity with Cardiac Rhythm Management products.

• Ability to collaborate effectively with Clinical Operations, Medical Affairs, Commercial, R&D, Quality, Regulatory, technical specialists, and external stakeholders.

• Compliance with clinical study protocols and the capability to identify and escalate concerns.

• Proficient in CRM and EP clinical procedures, including pacing and defibrillation systems.

• Ability to support complex clinical trials across multiple centers with significant travel requirements.

• Excellent communication and interpersonal skills.

• Skilled in clinical data collection, protocol compliance, and troubleshooting.

• Capacity to work independently in high-pressure procedural settings.

• Outstanding written and verbal communication skills along with proficiency in medical terminology.

• Experience in Clinical Research within the Medical Device sector.

• Background in coordinating multi-center Cardiology trials.

• Knowledge of Good Clinical Practices and trials, including feasibility IDE and post-market studies.

• Willingness to travel frequently and adapt to changing schedules.

• Must reside within the designated U.S. territory, ideally in the Boston, Baltimore/D.C., Chicago, New York, or Philadelphia regions.

• Must live within an hour's drive of a major commercial airport.

• Capability to travel up to 75–85% domestically.

• Ability to stand, walk, sit, talk, hear, use hands, reach, stoop, kneel, bend, crouch, and lift up to 20 pounds.

• Required vision abilities include close, distance, depth, color vision, and focus adjustment.

🏝️ Benefits

• Competitive compensation.

• Equity options.

• Comprehensive benefits package.

• Generous paid time off (PTO).

• Medical, dental, and vision insurance provided at no cost for employee-only coverage.

• 401(k) matching plan.

• Paid Time Off starting at 3 weeks annually.

• Competitive salary with opportunities for professional advancement.

• Employee stock options.

• Life & AD&D and long-term disability insurance.

• Education assistance.

• Voluntary commuter benefits and pet insurance.

• Weekly company lunches and occasional happy hour events.

• Engaging and meaningful work, among many other perks!