Field Claims Supervisor – Western Kentucky

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Oversee and coordinate the activities of crop adjusters and their claims under the direct guidance of the AVP of Field Claims for the Western Great Lakes.

• Manage claims, evaluate losses, and supervise the adjuster workforce and claims processing within the designated territory.

• Conduct compliance audits and Quality Control assessments as assigned by the Claims department.

• Perform field evaluations for Crop Hail claims that exceed $60,000 in indemnity.

• Participate in annual Career Fairs to attract candidates for adjuster positions and promote the company along with its work culture.

• Handle claims related to Crop Hail and Multi-Peril Crop Insurance (MPCI).

• Conduct performance evaluations for Crop Hail and MPCI adjusters under the direction of the Regional Claims Manager.

⛳️ Requirements

• A minimum of 5 years of experience in crop insurance adjusting, claims, and a background in agriculture is preferred.

• A high school diploma is required.

• An Associate's and/or Bachelor's degree in business or an agriculture-related field is preferred.

• Some supervisory experience is preferred.

• Proficient in Microsoft Word, Outlook, and Excel.

• Successful completion of NCIS training is required.

• Must maintain CAPP and PFTS Tier 1 Certifications.

• Capable of delivering presentations to both small and large audiences.

• Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

• Must be located in Western Kentucky or Southern Indiana due to travel requirements.

• Available to attend all company-mandated training sessions and conferences.

• Must be willing to travel for work-related purposes for periods exceeding 24 hours.

• Able to physically climb heights over 10 feet, walk more than ¼ mile across uneven ground, and stand for more than one hour without rest.

• Maintain a valid driver's license, have a clean MVR, and possess a vehicle.

• Capable of managing a high workload and working extended hours during claims season.

• Extensive travel is required.

• Must not require current or future sponsorship for work authorization.

🏝️ Benefits

• Competitive salary and bonuses.

• Medical, dental, and vision insurance plans.

• 401(k) plan with a generous company match.

• Paid parental leave and caregiver leave.

• Vehicle provided.

• Cell phone provided.

• Paid travel expenses.

• Employee appreciation events.

• Employee Assistance Program (EAP).