Field Case Manager – Workers' Comp Adjuster

This is a fully remote position, open to applicants in Florida.

📋 Description

• Perform on-site and in-person investigations.

• Assess claim compensability.

• Set up reserves.

• Record decision-making processes.

• Process benefit payments.

• Notify the State administrative authority as necessary.

• Collaborate with injured workers, employers, medical professionals, and legal experts.

• Ensure that benefits comply with relevant Workers’ Compensation Laws.

• Manage a target caseload of 60 claims.

• Travel frequently within a designated territory, with infrequent overnight stays.

⛳️ Requirements

• Experience in worker's compensation claims is highly preferred.

• A bachelor's degree or equivalent professional business experience is acceptable.

• State licensure for handling Workers' Compensation claims, if required.

• Strong professional written and verbal communication skills are essential.

• A world-class customer service mindset is required.

• Capability to learn and utilize proprietary software and Microsoft Office products.

• Ability to work independently.

• A valid driver's license, acceptable driving record, and a reliable vehicle are mandatory.

• Frequent travel within the designated territory is required.

• Must currently reside in or be willing to relocate to the specified area.

• Successful completion of pre-employment screening, including a criminal background check, a 10-panel drug test, and a review of the applicable motor vehicle report.

• Must be capable of working in a safety-sensitive driving role.

🏝️ Benefits

• Auto reimbursement program.

• Reimbursement for cell phone and internet expenses.

• Target caseload of 60 claims.

• Salaried position.