Field Application Scientist

This is a fully remote position, open to applicants in China.

📋 Description

• Provide application, technical, and solution support for Cell Analysis products to ensure customers have an excellent product experience.

• Assist in pre-sales technical activities, including customer needs analysis, application evaluation, product demonstrations, technical discussions, solution design, and project technical support.

• Deliver post-installation application support, method development, technical training, and problem diagnosis to help customers optimize their experimental processes and achieve research and business objectives.

• Collaborate closely with sales, marketing, service, and other relevant teams to drive business growth and enhance customer satisfaction.

• Build and maintain customer relationships to gain a deep understanding of their needs and industry trends, providing professional technical consultation and application support.

• Gather and relay customer requirements, market trends, and product application information to support product optimization, market strategy development, and business growth.

• Provide product and application training for internal sales and support teams to enhance technical capabilities and customer support levels.

• Represent the company at industry conferences, academic seminars, exhibitions, and customer events to promote new technologies and applications while continuously updating professional knowledge.

⛳️ Requirements

• Master's degree or higher in Life Sciences, Cell Biology, Biotechnology, Pharmacy, Biomedical Engineering, or related fields.

• Preference for candidates with experience in cell analysis, flow cytometry, live cell imaging, high-content analysis, or related life science instrument applications.

• Strong foundation in scientific theory, along with excellent experimental design, data analysis, and problem-solving skills.

• Outstanding communication, technical presentation, and customer service abilities.

• Good cross-team collaboration skills, with the ability to independently drive projects and resolve customer issues.

• Proficient in English, both written and spoken.

• Willingness to travel as required by business needs.

🏝️ Benefits

• Option to work remotely

• Full-time weekly schedule