Field Access Manager – Diabetes

This is a fully remote position, open to applicants in Washington.

📋 Description

• Serve as the primary contact for assigned accounts, offering account management assistance to healthcare professionals and their staff for patients utilizing approved products.

• Inform accounts about the Patient Services program, regional payer landscape, and access to pharmacy channels.

• Coordinate efforts for prescribed patients across HUB, specialty pharmacy, and other avenues after obtaining HIPAA consent.

• Represent Patient Services platforms in designated healthcare professional offices.

• Collaborate with both internal and external partners to enhance patient access to products.

• Foster advocacy within healthcare professional offices while educating staff on access and payer approval protocols.

• Identify barriers to access and emphasize actions by healthcare professionals that facilitate patient access.

• Offer resources to aid in prior authorizations, appeals, specialty pharmacy, and resolution of access issues.

• Manage the utilization of patient service platforms and annual pharmacy reauthorizations.

• Work collaboratively across Sales, Market Access, Patient Services, Strategic Accounts, and other stakeholders.

• Recognize and tackle urgent market development and implementation tasks to eliminate access barriers and enhance adherence.

• Develop and execute strategic business plans for key accounts and implement market access strategies.

• Maintain knowledge of national, regional, and local payer landscapes, specialty pharmacy, and utilization management criteria.

• Understand the alignment of Payer/PBM/specialty pharmacy and the influence of pharmacy formularies on market access.

• Provide field insights that support access and patient/payer assistance programs.

• Anticipate, navigate, and resolve account and patient access challenges with relevant stakeholders.

• Show a commitment to diversity, equity, and inclusion.

⛳️ Requirements

• A Bachelor's degree is mandatory.

• A healthcare-related degree is beneficial, including MS, RN, PA, PharmD, or a similar advanced healthcare/scientific qualification.

• Over 10 years of experience in the pharmaceutical sector, particularly in payer policy and patient access.

• More than 5 years of experience in benefit verifications and/or prior-authorization requirements, or equivalent patient access experience.

• Familiarity with Centers of Medicare & Medicaid Services (CMS) policies and processes, with experience in Medicare Parts B & D.

• Comprehensive understanding of specialty markets, HUB/reimbursement services, and patient access programs.

• Strong grasp of specialty product access/reimbursement processes, including Patient Support Services programs.

• Excellent analytical skills to evaluate market dynamics, competitor actions, and continuous diabetes monitoring trends.

• Ability to collect and interpret data to inform regional strategies, including understanding the role of HUB and patient claims data.

• Knowledge of Integrated Delivery Networks/Integrated Health Systems.

• Proficient in Microsoft applications and capable of conducting virtual meetings via Microsoft Teams.

• Ability to manage multiple priorities with outstanding organizational and problem-solving abilities, as well as initiative and independence.

• Proven experience in a cross-functional setting.

• Capacity to deliver impactful educational presentations.

• Strong proficiency in Veeva systems.

• Experience in Pediatric Endocrinology and/or Endocrinology is preferred.

• Previous launch experience in an Access/Reimbursement role is advantageous.

• Experience in other biopharmaceutical functions is a plus.

🏝️ Benefits

• Competitive salary and benefits.

• Reasonable accommodation provided during the hiring process.

• Equal opportunity employment.