Field Access Manager – Diabetes

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Serve as the primary contact for assigned accounts, offering account management support to healthcare professionals and their teams on behalf of patients prescribed approved products.

• Deliver continuous education on the Patient Services program, regional payer landscape, and pharmacy channel access.

• Facilitate pull-through initiatives for prescribed patients across HUB, specialty pharmacy, and other channels after obtaining necessary HIPAA consent.

• Act as the leading representative of Patient Services platforms within specified healthcare professional offices.

• Collaborate with internal and external partners to enhance patient access to products.

• Foster advocacy within healthcare professional offices and provide education to staff on access and payer approval procedures.

• Recognize access barriers and emphasize the actions healthcare professionals need to take to support therapy access.

• Offer educational materials related to prior authorizations, appeals, specialty pharmacy, and access challenges.

• Manage the utilization of patient service platforms when offices opt for HUB or specialty pharmacy pathways.

• Oversee annual pharmacy reauthorizations to ensure the timely continuation of therapy.

• Work collaboratively across Sales, Market Access, Patient Services, Strategic Accounts, and other partners.

• Identify and tackle urgent market development and implementation efforts to eliminate access barriers and enhance adherence.

• Develop and implement strategic business plans for key accounts and execute market access initiatives.

• Stay informed about national, regional, and local payer landscapes, specialty pharmacy, and utilization management criteria.

• Comprehend the alignment of payer/PBM/specialty pharmacy and the influence of pharmacy formularies on market access.

• Provide field insights that support access and patient/payer support programs.

• Anticipate, address, and resolve account and patient access challenges with relevant stakeholders.

• Exemplify inclusive behaviors and actively manage bias.

⛳️ Requirements

• Bachelor's degree is mandatory.

• A healthcare degree is beneficial, such as MS, RN, PA, PharmD, or a similar advanced healthcare/scientific degree.

• Over 10 years of experience in the pharmaceutical industry with a focus on payer policy and patient access.

• At least 5 years of experience in benefit verifications and/or prior-authorization requirements or equivalent patient access experience.

• Familiarity with the policies and processes of the Centers for Medicare & Medicaid Services (CMS), along with experience in Medicare Parts B & D.

• Understanding of specialty markets, HUB/reimbursement services, and patient access programs.

• Strong grasp of specialty product access/reimbursement processes, including Patient Support Services programs.

• Excellent analytical skills to evaluate market dynamics, competitor activities, and ongoing diabetes monitoring trends.

• Capability to collect and interpret data to inform regional strategy, including understanding the role of HUB and patient claims data.

• Knowledge of Integrated Delivery Networks/Integrated Health Systems.

• Proficient in Microsoft applications and capable of conducting virtual engagements via Microsoft Teams.

• Ability to juggle multiple priorities with excellent organizational and problem-solving skills, demonstrating a high level of initiative and independence.

• Proven track record of success in a cross-functional environment.

• Competence in delivering impactful educational presentations.

• In-depth knowledge of Veeva systems is preferred.

• Experience in Pediatric Endocrinology and/or Endocrinology is advantageous.

• Previous launch experience in an Access/Reimbursement role is desirable.

• Experience in other areas of the biopharmaceutical industry, such as product marketing, managed care, field sales, case management, or large healthcare practice experience, is a plus.

🏝️ Benefits

• Competitive salary and benefits package.

• Reasonable accommodations provided during the hiring process.

• Equal opportunity employment.