Field Access Manager – Diabetes

This is a fully remote position, open to applicants in New York.

📋 Description

• Serve as the primary contact at assigned accounts, delivering account management support to healthcare professionals and their teams on behalf of patients prescribed approved products.

• Inform accounts about the Patient Services program, the regional payer landscape, and access to the pharmacy channel.

• Facilitate pull-through efforts for prescribed patients across HUB, specialty pharmacy, and other channels once proper HIPAA consent is obtained.

• Represent Patient Services platforms as the main point of contact within designated healthcare professional offices.

• Collaborate with internal and external stakeholders to enhance patient access to products.

• Promote advocacy within healthcare professional offices and educate staff on access and payer approval procedures.

• Recognize access barriers and emphasize healthcare professional actions that aid therapy access.

• Offer educational materials regarding prior authorizations, appeals, specialty pharmacy, and resolution of access issues.

• Oversee patient service platform usage through HUB or specialty pharmacy channels.

• Manage annual pharmacy reauthorizations to ensure timely therapy continuation.

• Work cross-functionally with Sales, Market Access, Patient Services, Strategic Accounts, and other partners.

• Identify and address urgent market development and implementation efforts to eliminate access barriers and enhance adherence.

• Develop and implement strategic business plans for key accounts and market access initiatives.

• Stay informed about national, regional, and local payer landscapes, specialty pharmacy, and utilization management criteria.

• Comprehend payer/PBM/specialty pharmacy alignment and the impact of formularies on market access.

• Provide field insights that support access and patient/payer assistance programs.

• Anticipate, navigate, and resolve issues related to account and patient access.

• Show commitment to diversity, equity, and inclusion.

• Perform additional duties as assigned.

⛳️ Requirements

• A Bachelor’s degree is mandatory; a healthcare degree is preferred, including MS, RN, PA, PharmD, or a similar advanced healthcare/scientific qualification.

• Over 10 years of experience in the pharmaceutical industry with a background in payer policy and patient access.

• More than 5 years of experience in benefit verifications and/or prior-authorization requirements or relevant patient access experience.

• Familiarity with Centers for Medicare & Medicaid Services (CMS) policies and procedures, including Medicare Parts B & D.

• Knowledge and understanding of specialty markets, HUB/reimbursement services, and patient access programs.

• Strong grasp of specialty product access/reimbursement processes, encompassing Patient Support Services programs.

• Excellent analytical skills to evaluate market dynamics, competitor activities, and ongoing diabetes monitoring trends.

• Ability to collect and interpret data to inform regional strategies, including HUB and patient claims data.

• Awareness of Integrated Delivery Networks/Integrated Health Systems.

• Proficient in Microsoft applications and capable of conducting virtual engagements via Microsoft Teams.

• Capacity to manage various priorities with exceptional organizational and problem-solving skills, initiative, and independence.

• Proven track record of success in a cross-functional environment.

• Ability to deliver impactful educational presentations.

• Strong knowledge of Veeva systems.

• Experience in Pediatric Endocrinology and/or Endocrinology is preferred.

• Previous experience in an Access/Reimbursement role during product launches is beneficial.

• Experience in other biopharmaceutical functions, such as product marketing, managed care, field sales, case management, or working in large healthcare practices, is a plus.

• Must be located in a select U.S. area based on business and operational needs.

🏝️ Benefits

• Competitive salary and comprehensive benefits.

• Reasonable accommodations during the hiring process for qualified applicants with disabilities.

• Equal opportunity employment.