Field Access Manager – Diabetes

This is a fully remote position, open to applicants in Louisiana.

📋 Description

• Serve as the primary contact for designated accounts, offering account management assistance to healthcare professionals and their teams on behalf of patients prescribed approved products.

• Inform accounts about the Patient Services program, the regional payer landscape, and accessibility through pharmacy channels.

• Organize pull-through initiatives for patients with prescriptions across HUB, specialty pharmacy, and other channels upon securing HIPAA consent.

• Represent the Patient Services platforms within specified healthcare professional offices.

• Collaborate with both internal and external partners to enhance patient access to products.

• Foster advocacy within healthcare professional offices and inform staff about access and payer approval processes.

• Recognize access obstacles and emphasize actions taken by healthcare professionals that facilitate patient access to therapy.

• Offer educational materials related to prior authorizations, appeals, specialty pharmacy, and resolving access issues.

• Oversee the use of patient service platforms and annual pharmacy reauthorizations.

• Work collaboratively across Sales, Market Access, Patient Services, and Strategic Accounts teams.

• Identify and tackle urgent market development and implementation tasks to eliminate access barriers and enhance adherence.

• Develop and implement strategic business plans for key accounts and market access initiatives.

• Maintain in-depth knowledge of national, regional, and local payer landscapes, specialty pharmacy, and utilization management criteria.

• Evaluate payer/PBM/specialty pharmacy alignment and its effects on market access.

• Deliver field insights that support access and patient/payer support programs.

• Proactively identify, navigate, and resolve account and patient access challenges with relevant stakeholders.

• Show dedication to diversity, equity, and inclusion; perform other assigned tasks.

⛳️ Requirements

• Bachelor’s degree is mandatory; a healthcare degree is advantageous, such as MS, RN, PA, PharmD, or an equivalent advanced healthcare/scientific degree.

• Over 10 years of experience in the pharmaceutical sector, specifically in payer policy and patient access.

• At least 5 years of experience in benefit verifications and/or prior authorization requirements, or equivalent experience in patient access.

• Familiarity with Centers for Medicare & Medicaid Services (CMS) policies and processes, including Medicare Parts B & D.

• Understanding of specialty markets, HUB/reimbursement services, and patient access programs.

• Strong comprehension of specialty product access/reimbursement processes, including Patient Support Services programs.

• Exceptional analytical skills to evaluate market dynamics, competitor activities, and ongoing diabetes monitoring trends.

• Ability to collect and analyze data to inform regional strategies, including HUB and patient claims data.

• Knowledge of Integrated Delivery Networks/Integrated Health Systems.

• Proficient in Microsoft applications and capable of conducting virtual interactions via Microsoft Teams.

• Strong organizational and problem-solving skills with the ability to manage multiple priorities, showing initiative and independence.

• Proven track record of success in a cross-functional environment.

• Capable of delivering impactful educational presentations.

• Solid knowledge of Veeva systems.

• Experience in Pediatric Endocrinology and/or Endocrinology is preferred.

• Previous experience in an Access/Reimbursement role during a product launch is beneficial.

• Experience in other biopharmaceutical roles, such as product marketing, managed care, field sales, case management, or large healthcare practice experience, is a plus.

• This role is eligible for hire in select U.S. locations based on business and operational considerations.

🏝️ Benefits

• Competitive salary and benefits package.

• Reasonable accommodations during the interview and hiring process for qualified applicants with disabilities.

• An inclusive and diverse workplace culture.