Field Access Manager – Diabetes

This is a fully remote position, open to applicants in Florida.

📋 Description

• Serve as the primary liaison for assigned accounts, offering account management assistance to healthcare professionals and their teams for patients prescribed approved products.

• Inform accounts about the Patient Services program, the regional payer landscape, and access to the pharmacy channel.

• Coordinate initiatives for prescribed patients across HUB, specialty pharmacy, and other channels, ensuring proper HIPAA consent is obtained.

• Represent Patient Services platforms as the main contact within designated healthcare provider offices.

• Collaborate with internal and external partners to enhance patient access to products.

• Foster advocacy in healthcare provider offices and educate staff regarding access and payer approval processes.

• Recognize access barriers and inform healthcare providers about necessary actions to overcome them.

• Provide educational materials to support prior authorizations, appeals, specialty pharmacy, and resolution of access issues.

• Coordinate the utilization of patient service platforms and manage annual pharmacy reauthorizations.

• Work collaboratively across various functions including Sales, Market Access, Patient Services, Strategic Accounts, and other stakeholders.

• Identify and tackle urgent market development and implementation efforts to eliminate access barriers and enhance adherence.

• Develop and execute strategic business plans for key accounts and market access initiatives.

• Stay informed about national, regional, and local payer landscapes, specialty pharmacy, and utilization management criteria.

• Comprehend how payer/PBM/specialty pharmacy alignment and drug formularies influence market access.

• Provide field insights that support access and patient/payer assistance programs.

• Anticipate, navigate, and resolve access issues for accounts and patients with the relevant stakeholders.

• Show a commitment to diversity, equity, and inclusion.

• Perform additional duties as required.

⛳️ Requirements

• A bachelor's degree is mandatory.

• A healthcare degree is preferred, such as MS, RN, PA, PharmD, or a similar advanced healthcare/scientific qualification.

• Over 10 years of experience in the pharmaceutical industry with expertise in payer policy and patient access.

• A minimum of 5 years of experience in benefit verifications and/or prior authorization requirements, or equivalent experience in patient access.

• Familiarity with Centers for Medicare & Medicaid Services (CMS) policies and processes, including Medicare Parts B & D.

• Understanding of specialty markets, HUB/reimbursement services, and patient access initiatives.

• Strong comprehension of specialty product access and reimbursement processes, including Patient Support Services programs.

• Excellent analytical skills to evaluate market dynamics, competitor activities, and ongoing diabetes monitoring trends.

• Capability to collect and analyze data to inform regional strategies, including HUB and patient claims data.

• Knowledge of Integrated Delivery Networks/Integrated Health Systems.

• Proficient in Microsoft applications and capable of conducting virtual meetings via Microsoft Teams.

• Ability to manage multiple tasks efficiently with strong organizational and problem-solving skills, as well as initiative and independence.

• Demonstrated success in a cross-functional team environment.

• Aptitude for delivering impactful educational presentations.

• Strong knowledge of Veeva systems.

• Experience in Pediatric Endocrinology and/or Endocrinology is preferred.

• Prior launch experience in an Access/Reimbursement role is desirable.

• Experience in other biopharmaceutical roles, such as product marketing, managed care, field sales, case management, or large healthcare practice experience, is a plus.

🏝️ Benefits

• Competitive salaries and benefits.

• Reasonable accommodations during the interview and hiring process for qualified applicants with disabilities.

• An inclusive and diverse workplace culture.