Field Access Manager – Diabetes

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Serve as the primary contact for assigned accounts, offering account management assistance to healthcare professionals and staff on behalf of patients using approved products.

• Inform accounts about the Patient Services program, regional payer landscape, and pharmacy channel access.

• Coordinate support efforts for prescribed patients across HUB, specialty pharmacy, and other channels once proper HIPAA consent is obtained.

• Represent Patient Services platforms within the designated healthcare provider (HCP) offices.

• Collaborate with internal and external stakeholders to enhance patient product accessibility.

• Foster advocacy within HCP offices and educate staff regarding access and payer approval processes.

• Recognize access challenges and emphasize the HCP actions required to address them.

• Offer resources that assist with prior authorizations, appeals, specialty pharmacy, and resolving access issues.

• Manage the use of patient service platforms and annual pharmacy reauthorizations.

• Partner with Sales, Market Access, Patient Services, Strategic Accounts, and other collaborators as an expert in processes and payers.

• Identify and tackle urgent market development and implementation initiatives to eliminate access barriers and enhance adherence.

• Develop and implement strategic business plans for key accounts and market access strategies.

• Stay informed about national, regional, and local payer landscapes, specialty pharmacy, utilization management criteria, and formularies.

• Provide insights from the field to support access and patient/payer support programs.

• Anticipate, navigate, and resolve account and patient access challenges.

• Show a dedication to diversity, equity, and inclusion.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree is mandatory.

• A healthcare degree is beneficial, including MS, RN, PA, PharmD, or a similar advanced healthcare/scientific degree.

• Over 10 years of experience in the pharmaceutical industry with a focus on payer policy and patient access.

• At least 5 years of experience in benefit verifications and/or prior authorization requirements or comparable patient access experience.

• Familiarity with Centers of Medicare & Medicaid Services (CMS) policies and procedures, with experience in Medicare Parts B & D.

• Understanding of specialty markets, HUB/reimbursement services, and patient access programs.

• Strong comprehension of specialty product access and reimbursement processes, including Patient Support Services programs.

• Excellent analytical abilities to evaluate market dynamics, competitor actions, and ongoing diabetes monitoring trends.

• Capacity to collect and analyze data to inform regional strategies, including understanding the role of HUB and patient claims data.

• Knowledge of Integrated Delivery Network/Integrated Health Systems.

• Proficient in Microsoft applications and capable of conducting virtual engagements through Microsoft Teams.

• Ability to juggle multiple priorities, showcasing outstanding organizational and problem-solving skills, initiative, and independence.

• Proven track record of success in a cross-functional environment.

• Capability to deliver impactful educational presentations.

• Strong familiarity with Veeva systems.

• Pediatric Endocrinology and/or Endocrinology experience is desirable.

• Previous experience in an Access/Reimbursement role during product launches is preferred.

• Experience in other biopharmaceutical functions, such as product marketing, managed care, field sales, case management, or large healthcare practice experience is a plus.

🏝️ Benefits

• Competitive salary and benefits package.

• Reasonable accommodations during the interview and hiring process for qualified applicants with disabilities.

• Commitment to equal opportunity employment.