Field Access Manager – Diabetes

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Serve as the primary contact at assigned accounts, delivering account management support to healthcare professionals and their teams on behalf of patients prescribed approved products.

• Inform accounts about the Patient Services program, the regional payer landscape, and pharmacy channel access.

• Coordinate pull-through initiatives for prescribed patients across HUB, specialty pharmacy, and other channels, ensuring proper HIPAA consent is obtained.

• Represent Patient Services platforms within the designated healthcare professionals' offices.

• Collaborate with internal and external stakeholders to enhance patient product access.

• Increase advocacy within healthcare professional offices and educate staff on access and payer approval procedures.

• Recognize access barriers and emphasize healthcare professional actions that facilitate patient access to therapy.

• Provide educational materials related to prior authorizations, appeals, specialty pharmacy, and resolving access issues.

• Facilitate the use of patient service platforms when offices opt for HUB or specialty pharmacy pathways.

• Oversee annual pharmacy reauthorizations to guarantee timely continuation of therapy.

• Work cross-functionally with Sales, Market Access, Patient Services, Strategic Accounts, and other partners as a process and payer expert.

• Identify and tackle urgent market development and implementation efforts to eliminate access barriers and enhance adherence.

• Develop and implement strategic business plans for key accounts and market access initiatives.

• Stay informed about national, regional, and local payer landscapes, specialty pharmacy, and utilization management criteria.

• Analyze alignment among payers, PBMs, specialty pharmacies, and formularies to enhance market access in the assigned area.

• Provide field insights that support access and patient/payer support programs.

• Anticipate, navigate, and resolve specific account and patient access challenges with relevant stakeholders.

• Demonstrate a commitment to diversity, equity, and inclusion.

• Perform additional duties as required.

⛳️ Requirements

• Bachelor’s degree is required; a healthcare degree is preferred, including MS, RN, PA, PharmD, or a similar advanced healthcare/scientific degree.

• Over 10 years of experience in the pharmaceutical industry, with a focus on payer policy and patient access.

• More than 5 years of experience in benefit verifications and/or prior authorization requirements or equivalent experience in patient access.

• Familiarity with Centers for Medicare & Medicaid Services (CMS) policies and processes, including Medicare Parts B & D.

• Comprehensive understanding of specialty markets, HUB/reimbursement services, and patient access programs.

• Strong grasp of specialty product access/reimbursement processes, including Patient Support Services programs.

• Excellent analytical skills to evaluate market dynamics, competitor activity, and ongoing diabetes monitoring trends.

• Capability to gather and interpret data to inform regional strategies, including HUB and patient claims data.

• Knowledge of Integrated Delivery Networks/Integrated Health Systems.

• Proficient in Microsoft applications and capable of conducting virtual engagements via Microsoft Teams.

• Ability to manage multiple priorities with exceptional organizational and problem-solving skills, initiative, and independence.

• Proven success in a cross-functional work environment.

• Competence in delivering impactful educational presentations.

• Strong knowledge of Veeva systems.

• Pediatric Endocrinology and/or Endocrinology experience is preferred.

• Previous experience in an Access/Reimbursement role during product launches is desirable.

• Experience in other biopharmaceutical industry functions, such as product marketing, managed care, field sales, case management, or large healthcare practice, is a plus.

• Willingness to work in selected U.S. locations based on business and operational needs.

🏝️ Benefits

• Competitive salary and benefits package.

• Reasonable accommodations provided during the hiring process for qualified applicants with disabilities.

• Commitment to diversity, equity, and inclusion.