Federal Opportunity Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Participate in key meetings with federal leaders, customers, partners, and internal teams, documenting essential context, decisions, inquiries, actions, responsible parties, and deadlines.

• Compose and distribute meeting summaries within one business day following leadership approval, while also maintaining logs of actions and decisions.

• Monitor outstanding actions, follow up with responsible individuals, and escalate overdue commitments as necessary.

• Assist in proposal development by compiling volumes, ensuring compliance matrices are maintained, tracking assignments and deadlines, managing version control, and executing final edits and consistency checks.

• Create PowerPoint presentations for customer briefings, capability overviews, demonstration materials, and internal updates.

• Document customer use cases, mission challenges, and requirements for delivery teams and solutions.

• Prepare read-ahead packets and agendas for essential meetings.

• Compile weekly leadership briefs that highlight deadlines, decisions, stalled actions, and outcomes from meetings.

• Organize and maintain access-controlled repositories for notes, proposal artifacts, briefing materials, and customer documentation.

• Create and update comprehensive records for Federal accounts and opportunities in the CRM.

• Refresh interaction materials and opportunity data within one business day.

• Conduct weekly data quality checks in the CRM and develop practical views and reports for opportunity assessments and forecasting.

• Keep milestone calendars and checklists updated for active pursuits, including RFIs, RFQs, RFPs, demonstrations, proposal reviews, partner deliverables, approvals, and follow-ups with customers.

• Coordinate contributions across leadership, technical teams, finance, legal, commercial leadership, and partners.

• Monitor risks, dependencies, access limitations, and unresolved questions, escalating issues promptly.

• Assist in bid/no-bid decisions and pursuit evaluations.

• Conduct or support weekly reviews of Federal opportunities using CRM data.

• Generate reports on pipeline status, aging, activities, milestones, and 30/60/90-day forecasts.

• Document and enhance templates, definitions, workflows, and standard operating procedures.

• Employ need-to-know principles to ensure that sensitive or classified information remains within approved systems.

• Maintain necessary clearance, access, training, and secure facility protocols.

⛳️ Requirements

• Active U.S. Government TS security clearance with the ability to maintain the required access level; SCI eligibility is required.

• At least four years of progressively responsible experience in project or program management, military staff operations, action-officer roles, executive operations, capture operations, business operations, or a closely related field.

• Proven ability to translate complex meetings into succinct notes, decisions, action plans, responsible parties, due dates, and follow-through.

• Experience managing a CRM, program-management system, command action tracker, or similar operational record system with a strong emphasis on data integrity.

• Exceptional written and verbal communication skills with the capability to effectively brief senior leaders.

• Strong organizational skills, able to manage multiple concurrent opportunities, stakeholders, deadlines, and dependencies.

• Demonstrated discretion, reliability, initiative, and the ability to operate with incomplete information while addressing significant uncertainties.

• Willingness to travel up to 70% of the time.

• Preferred: Recent experience within the DoD, Intelligence Community, Federal civilian roles, or the defense industry.

• Preferred: Military staff experience, including roles such as executive officer, operations officer/NCO, action officer, commander’s action group member, program office, or headquarters staff.

• Preferred: Experience in coordinating Federal RFIs, RFQs, RFPs, proposals, partner submissions, demonstrations, or acquisition milestones.

• Preferred: Practical experience with HubSpot, Salesforce, or another modern CRM, including pipeline dashboards and data-quality reports.

• Preferred: PMP, CAPM, Agile/Scrum, DAWIA/FAC-P/PM, or equivalent project/program management training or certification.

• Preferred: Experience supporting a growth-stage technology, AI, data-platform, software, or professional services organization.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and supportive team environment.