Farm Management Support Business Team Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Enhance and reinforce FMS tools, resources, training programs, compliance initiatives, and standardized operational methods throughout North America.

• Act as a subject matter expert on the Lely portfolio, promoting the adoption of best management practices across Digital Farming, Feeding, Manure, and Milking solutions.

• Train, mentor, and guide Lely Centers and Regional FMS teams to provide Farm Management Support services and maximize customer outcomes.

• Assist in the implementation and adoption of robotic farming solutions by advising Lely Centers and customers on transitioning from traditional dairy management practices to automated systems.

• Create and lead training programs, workshops, webinars, site visits, and other educational opportunities.

• Establish train-the-trainer capabilities within the Lely network.

• Collaborate with global Business Teams to tailor and develop strategies, tools, resources, research initiatives, and sales support content specifically for North America.

• Build and nurture relationships with feed companies, software providers, herd-management specialists, animal health professionals, universities, researchers, and other industry stakeholders.

• Inform industry partners about Lely’s capabilities and value propositions.

• Work closely with Sales, Technical Service Support, Aftermarket Solutions, Business Teams, and Regional teams.

• Support independent research initiatives and industry development activities related to robotic dairy management.

• Collect field feedback regarding customer needs, market trends, product performance, and desired developments.

• Identify opportunities to enhance products, services, processes, training programs, and operational methods.

• Provide regular updates, progress reports, and strategic insights to FMS leadership.

• Exemplify Lely’s values, cultural commitments, and customer-centric approach.

• Lead and progress the FMS Business Team's operational methodologies, including standardized practices, tools, applications, compliance activities, and process alignment.

• Ensure coherence across general FMS activities, including LSS support, Regional FMS training, and cross-functional FMS initiatives.

⛳️ Requirements

• Bachelor’s degree in dairy science, agribusiness, veterinary medicine, animal science, agricultural technology, or a related field, or an equivalent combination of education and relevant experience.

• At least five years of experience in providing consulting, advisory, training, coaching, or Farm Management Support services within the dairy sector.

• Proven experience working with robotic dairy operations and farm or herd management systems.

• Experience in developing and delivering training, presentations, tools, resources, or educational programs for diverse audiences.

• Background in interpreting dairy performance data and translating technical or operational insights into actionable recommendations.

• Experience collaborating with business teams, regional teams, distribution partners, and external industry stakeholders.

• Proficiency in Spanish is preferred.

• Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.

• Skilled in presentation and virtual facilitation software.

• Familiarity with farm and herd management software platforms.

• Experience with dairy analytics and performance reporting tools.

• Proficient with communication and collaboration platforms.

• Experience with internet-based and cloud-based software solutions.

• Excellent verbal, written, presentation, and facilitation skills.

• Strong planning, prioritization, project management, and organizational skills.

• In-depth knowledge of dairy management, robotic dairy operations, herd management, nutrition, reproduction, farm data, and related FMS tools.

• Ability to develop and deliver train-the-trainer programs.

• Capability to work independently while effectively collaborating across teams.

• Approximately 50% domestic and/or international travel required.

🏝️ Benefits

• Approximately 50% domestic and/or international travel required.

• Occasional non-traditional working hours may be necessary to accommodate dealer visits, off-site meetings, and customer events.

• Equal employment opportunities and protection from discrimination and harassment.