Expert Program Manager – Payment Integrity

This is a fully remote position, open to applicants in United States.

📋 Description

• Convert long-term strategic goals into actionable work plans and 12-week planning cycles.

• Propel the execution of intricate programs and projects across Payment Integrity teams and business functions.

• Establish structure, visibility, and accountability surrounding priorities, deliverables, timelines, and outcomes.

• Create and uphold integrated program plans, roadmaps, milestones, and leadership status reports.

• Identify, track, and manage program risks, issues, dependencies, and critical decision points.

• Foster cross-functional collaboration among business and technology teams.

• Oversee stakeholder communications and executive reporting.

• Assist with initiatives related to data infrastructure, data warehousing, vendor solutions, analytics platforms, and emerging AI and machine learning capabilities.

• Coordinate Agile planning and execution across various workstreams and sprints.

• Develop presentation materials and communications for executive-level audiences.

• Collaborate with business leaders to prioritize tasks, tackle obstacles, and guarantee the achievement of organizational objectives.

• Maintain program documentation and knowledge repositories.

• Promote continuous enhancement of program management processes, tools, and team collaboration practices.

⛳️ Requirements

• Bachelor's degree or a comparable combination of education and experience.

• Over 7 years of experience in program management, project management, or related leadership roles.

• Proven track record of successfully leading large, complex, cross-functional initiatives from planning to execution.

• Experience collaborating with multiple stakeholders and teams in fast-paced, dynamic environments.

• Background in healthcare, health insurance, payment integrity, analytics, or a related industry.

• Strong expertise in program and project management.

• Demonstrated ability to drive execution and achieve results across cross-functional teams without direct authority.

• Outstanding organizational, communication, and stakeholder management capabilities.

• Strong analytical and problem-solving abilities.

• Experience with data infrastructure, data warehousing, reporting, analytics, or technology implementations.

• Familiarity with Agile methodologies, Scrum practices, and iterative planning methods.

• Proficient with tools such as Jira, Confluence, Power BI, Tableau, JMP, and the Microsoft Office Suite.

• Ability to communicate effectively with both technical and non-technical audiences.

• Strong skills in influencing, facilitation, negotiation, and conflict resolution.

• Experience in environments undergoing transformation and organizational change.

• Proof of eligibility to work in the United States.

• Delta Dental will not sponsor applicants for work visas for this position.

🏝️ Benefits

• Competitive base and incentive compensation.

• 401(k) plan with substantial matching and non-matching contributions.

• Comprehensive medical and pharmacy benefits.

• 100% employer-subsidized dental and vision benefits.

• Holistic well-being program with significant financial incentives.

• Generous paid time off, including 12 paid holidays and a day off for your birthday.

• Opportunities for career development.

• Tuition reimbursement program.

• Employee recognition program.

• Adoption assistance offered.

• Support for fertility treatments.

• Assistance with child, elder, and pet care.

• Opportunities for social responsibility and volunteering.

• Employee discount program.