Expert Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary contact for specialists in designated areas.

• Manage the onboarding process through the initial accepted submission.

• Conduct performance discussions with underperforming specialists and those prepared for review tasks.

• Recognize potential expert attrition and relay insights to the project leader.

• Direct billing, payment, tool, and quality inquiries to the suitable teams.

• Provide precise capacity reports to the project leader.

• Implement automation for repeatable tracking, briefing, and follow-up tasks utilizing AI.

⛳️ Requirements

• Experience with a contingent or freelance workforce, or facilitating a technical community.

• Capability to deliver direct performance feedback while preserving professional relationships.

• Proficient in fast, clear writing across different time zones.

• Ability to achieve sufficient domain knowledge to differentiate genuine obstacles from excuses.

• Excellent organizational skills and the capacity to independently manage multiple individuals.

• Comfort with navigating evolving internal tools and reporting bugs.

• Ability to work autonomously and asynchronously while meeting deadlines.

• Experience in game development, software engineering, legal, healthcare, finance, sales, or another specialized field is a plus.

🏝️ Benefits

• Engagement as an independent contractor.

• Work fully remotely.

• Flexible start dates.