Expansion Account Executive, Mid-Market

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Manage a portfolio of clients from the post-sale transition through to renewal and growth.

• Cultivate and strengthen relationships with mid-market clients.

• Spot and leverage opportunities for growth within current accounts.

• Anticipate customer needs and deliver innovative solutions.

• Conduct quarterly business reviews to evaluate client satisfaction.

• Provide customized product demonstrations and convey the value and impact of solutions.

• Handle client inquiries, product demonstrations, proposals, and follow-ups.

• Utilize Salesforce, Outreach, ZoomInfo, and other sales tools.

• Oversee the sales pipeline and accurately forecast monthly and quarterly growth opportunities within +/- 15% accuracy.

• Keep thorough and timely records of client interactions, transactions, and progress.

• Support customer retention and expansion in a rapidly growing company.

⛳️ Requirements

• At least 4 years of sales experience, including substantial expertise in account management or a similar mid-market position.

• Proven track record of expanding client accounts and driving revenue growth in B2B sales.

• Proficient in managing larger deals, complex sales processes, and engaging multiple stakeholders.

• Strong analytical and presentation capabilities.

• Ability to deliver engaging product demonstrations and impactful quarterly business reviews.

• Flexibility to adapt in a fast-paced, ever-changing sales landscape.

• Outstanding organizational skills and meticulous attention to detail.

• Excellent interpersonal skills and the ability to build strong relationships.

• A positive, enthusiastic, and innovative mindset that aligns with company values.

• Openness to improvement through coaching and a desire to understand customers’ industries.

• Bachelor's degree or higher, preferably in a relevant discipline.

• Proficient in verbal and written English communication with clients.

• Familiarity with contemporary sales technology stacks such as Salesforce, Salesloft, and DiscoverOrg is advantageous.

• Experience in a startup or entrepreneurial environment is a plus.

• Background in CMMS or facility operations software is beneficial.

• Documented experience working remotely is an asset.

• Legally entitled to work in Canada or the United States.

🏝️ Benefits

• Competitive salary along with significant equity opportunities.

• Comprehensive healthcare, dental, and vision coverage.

• Enrollment in a 401(k) / RRSP program.

• Flexible PTO policy allowing you to take what you need.

• Remote work options available.

• A global work culture driven by values.

• A meritocratic environment that publicly recognizes contributions and ideas.