Account Executive III

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary contact for customer account management within a designated portfolio.

• Ensure high levels of customer satisfaction and cultivate strong, enduring customer relationships.

• Align WM's products and services with customer requirements and suggest compliant solutions.

• Enhance account penetration via consultative selling techniques.

• Negotiate, revise, and renew customer service agreements to optimize profits.

• Address complex customer inquiries and manage escalations effectively.

• Convey rates, charges, and service strategies while utilizing customer incentives and concessions within approved profit margins.

• Partner with the sales team to identify and develop opportunities in the territory.

• Foster expanded relationships and drive revenue growth through networking efforts.

• Accurately and consistently utilize WM sales productivity software.

• Create reports and manage general administrative responsibilities.

• Guide account management and sales personnel and share best practices.

⛳️ Requirements

• Must reside and work in the United States.

• High School Diploma or GED (accredited).

• A minimum of 6 years of mastery-level experience in business-to-business account management.

• Proficient in using sales productivity software tools, including Salesforce.com/Customer Relationship Management and Pricing Tools.

• Capability to align WM products and services with customer needs while adhering to local, state, and federal regulations.

• Strong skills in consultative selling and negotiation.

• Ability to communicate rates, charges, and service strategies clearly and effectively.

• Preferred: currently serving in an Account Executive position at WM.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability.

• Stock purchase plan.

• Company matching on a 401(k).

• Paid vacation.

• Paid holidays.

• Paid personal days.

• REAL ID or TSA-approved alternative may be obtained for business travel or access to federal properties.