Exhibit Operations Specialist

This is a fully remote position, open to applicants in Arizona, +17 more states.

📋 Description

• Oversee the fulfillment of exhibits, reporting, management of exhibit products, and operational systems related to exhibits.

• Collaborate with the sales operations fulfillment team to coordinate exhibit deliverables for all events.

• Address exhibit requests, manage exhibitor agreements and invoices, and generate relevant reports.

• Carry out fulfillment processes following booth sales, including confirmations from exhibitors, adherence to deadlines, allotment of complimentary passes, and coding.

• Administer expo databases, maintain records of exhibitor contacts, and update website floor plans.

• Oversee the approval and monitoring of expo booth support badges.

• Create, revise, and produce exhibitor service manuals, prospectuses, and marketing materials.

• Design and maintain floor plans for five global expos and manage logistics in coordination with contractors.

• Work collaboratively with meetings, marketing, finance, and sales teams regarding housing, registration, invoicing, and collections.

• Guide exhibitors through the use of the Appointment tool process.

• Assist with requests related to booth design, IAEE regulations, priority points, and details regarding the expo selection center.

• Coordinate the move-in and move-out processes for exhibitors, along with operational requirements, involving internal teams and contractors.

• Identify and promote additional expo opportunities and manage turnkey booth enhancements through fulfillment.

• Generate, distribute, track, and manage invoices using Salesforce and ExpoFP.

• Support the collection of invoices and auditing of outstanding accounts.

⛳️ Requirements

• A bachelor's degree in marketing, project management, or a related discipline.

• A minimum of 2–3 years of experience in marketing, sales operations, or business development.

• Proficient understanding of show mapping systems such as ExpoFP, Map Your Show, and Expocad.

• Strong familiarity with Salesforce or comparable CRM platforms.

• Solid knowledge of Cvent.

• Proficient in Microsoft Office, particularly with advanced PowerPoint skills.

• Detail-oriented and exceptionally organized, with excellent verbal and written communication abilities.

• Self-driven, proactive, and comfortable working autonomously in a remote setup.

• Ability to thrive in a fast-paced environment and collaborate effectively across different teams.

• Willingness to work flexible hours, including evenings and weekends, according to event requirements and global time zones.

• Candidates must be authorized to work in the United States.

• Candidates must currently reside in one of the following states: Arizona, California, District of Columbia, Florida, Georgia, Illinois, Indiana, Massachusetts, Michigan, Minnesota, Maryland, North Carolina, New Jersey, New York, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington.

• Employment eligibility is subject to relevant state labor laws and remote work policies.

• Job offers are contingent upon the successful completion of a background check and professional reference verifications.

• Certification in Exhibition Management (CEM) is preferred, though not mandatory.

• Salesforce certifications are preferred.

• Experience in multiple languages is preferred.

🏝️ Benefits

• Work in a remote setting.

• Up to 15% travel based on organizational requirements.

• Opportunity to enhance skills and advance your career in an entrepreneurial environment.

• An inclusive and diverse workplace culture.

• Background checks and professional reference checks will be conducted in accordance with applicable laws.